{"product_id":"experience-in-healthcare-innovation-fad-or-new-paradigm-hardback-9781786308450","title":"Experience in Healthcare Innovation; Fad or New Paradigm? (Hardback) 9781786308450","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eExperience in Healthcare Innovation\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eFad or New Paradigm?\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eLuigi Flora (Edited by), Flora (Author), Corinne Grenier (Edited by), Frederic Ponsignon (Edited by)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781786308450, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 9 November 2024\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e320 pages\u003cbr\u003e23.5 x 15.6 x 2 cm, 0.558 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eUsing the experience of patients, users, healthcare professionals and other stakeholders to innovate and rethink healthcare organizations and systems is gaining ground. Deploying these innovative methods and practices, however, requires an understanding and mastery of theoretical principles, as well as experimenting with them in the field.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eExperience in Healthcare Innovation\u003c\/i\u003e alternates between theoretical presentations and case studies\/examples in order to present the key notions of innovation in healthcare and the experiences of the people at the heart of healthcare ecosystems. It brings together diverse and complementary perspectives, shedding new light on the issue of healthcare experience through the prism of innovation. It includes a wealth of resources, ideas and results for all of those in healthcare wishing to implement innovative approaches that place the human experience at the heart of healthcare ecosystems.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eForeword by \u003ci\u003eVincent Dumez\u003c\/i\u003e xiii\u003c\/p\u003e \u003cp\u003eForeword by \u003ci\u003eDavid Darmon\u003c\/i\u003e xv\u003c\/p\u003e \u003cp\u003eIntroduction xvii\u003cbr\u003e\u003ci\u003eLuigi FLORA, Corinne GRENIER and Frédéric PONSIGNON\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1 Crossed Perspectives on Experiential Knowledge 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction to Part 1 3\u003cbr\u003e\u003ci\u003eCorinne GRENIER, Luigi FLORA and Frédéric PONSIGNON\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 User Knowledge, a Key Ingredient for Health Innovation and the Sustainability of our Health Systems 11\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eGeneviève CYR and Marie-Pascale POMEY\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e1.1 Introduction 11\u003c\/p\u003e \u003cp\u003e1.2 Innovation 12\u003c\/p\u003e \u003cp\u003e1.3 Towards open innovation 13\u003c\/p\u003e \u003cp\u003e1.4 Health innovation 15\u003c\/p\u003e \u003cp\u003e1.5 Responsible health innovation 15\u003c\/p\u003e \u003cp\u003e1.6 Participation of patient-caregivers and citizens in innovation 18\u003c\/p\u003e \u003cp\u003e1.7 Open innovation practices to bring patient-caregivers and citizens to contribute to innovations 20\u003c\/p\u003e \u003cp\u003e1.8 Conclusion 23\u003c\/p\u003e \u003cp\u003e1.9 References 23\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 The Experience of Caregivers in Supporting People with Neurodegenerative Diseases 27\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eAnaïs CHENEAU and Valérie FARGEON\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2.1 Introduction 27\u003c\/p\u003e \u003cp\u003e2.2 Theoretical framework 29\u003c\/p\u003e \u003cp\u003e2.3 Data and method 32\u003c\/p\u003e \u003cp\u003e2.4 Results 33\u003c\/p\u003e \u003cp\u003e2.5 Conclusion 41\u003c\/p\u003e \u003cp\u003e2.6 References 42\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 The Experiential Approach and Alzheimer’s Disease: Including the Spiritual Dimension for a More Global Approach 45\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eRuth Laure ALAMARGUY and Pauline LENESLEY\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3.1 Introduction 45\u003c\/p\u003e \u003cp\u003e3.2 Alzheimer’s disease: loss or search for meaning? 46\u003c\/p\u003e \u003cp\u003e3.3 Obstacles to taking the spiritual dimension into account in support 54\u003c\/p\u003e \u003cp\u003e3.4 Perspectives: ways to approach the overall lived experience 58\u003c\/p\u003e \u003cp\u003e3.5 Conclusion 59\u003c\/p\u003e \u003cp\u003e3.6 References 60\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Rethinking the Organization of SDCCs in Light of the Experience of Volunteers in a State of Great Social Precariousness 65\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eCorinne GRENIER\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4.1 Introduction 65\u003c\/p\u003e \u003cp\u003e4.2 Theoretical framework: social regulation and experiential knowledge 68\u003c\/p\u003e \u003cp\u003e4.3 A situation to transform: the Boutique Solidarité de Marseille (BSM) of the Abbé Pierre Foundation 71\u003c\/p\u003e \u003cp\u003e4.4 The intervention-research (IR) approach 75\u003c\/p\u003e \u003cp\u003e4.5 The transformation of the BSM: the establishment of the Mutual Agreement Contract (MAC) as a regulation tool 76\u003c\/p\u003e \u003cp\u003e4.6 Analysis of the transformation: more balanced regulations 79\u003c\/p\u003e \u003cp\u003e4.7 Conclusion 83\u003c\/p\u003e \u003cp\u003e4.8 Appendix 84\u003c\/p\u003e \u003cp\u003e4.9 References 86\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Professional, Team and Digital Identity: The Impact on Patient Experience 89\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eStephanie BEST, Ann DADICH and Sharon WILLIAMS\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5.1 Introduction 89\u003c\/p\u003e \u003cp\u003e5.2 Conceptual background 91\u003c\/p\u003e \u003cp\u003e5.3 Patient experience and health and social care professionals’ identity 93\u003c\/p\u003e \u003cp\u003e5.4 Implications 100\u003c\/p\u003e \u003cp\u003e5.5 Conclusions 101\u003c\/p\u003e \u003cp\u003e5.6 References 102\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Mobilizing the Experience of People with Disabilities: A Necessity in the Transfer of Innovations 107\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eÉléonore SÉGARD and Philippe CHERVIN\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6.1 Introduction 107\u003c\/p\u003e \u003cp\u003e6.2 The transfer of innovations to accelerate the transformation of services: a new approach 109\u003c\/p\u003e \u003cp\u003e6.3 People’s experience at the heart of the development of ground innovations in the field of disability 112\u003c\/p\u003e \u003cp\u003e6.4 Taking into account the experience of people with disabilities in the transfer process 112\u003c\/p\u003e \u003cp\u003e6.5 Implementation 116\u003c\/p\u003e \u003cp\u003e6.6 Conclusion 117\u003c\/p\u003e \u003cp\u003e6.7 References 118\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2 Crossed Perspectives on the Impacts on Organizations and Health Systems 121\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction to Part 2 123\u003cbr\u003e\u003ci\u003eCorinne GRENIER, Luigi FLORA and Frédéric PONSIGNON\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Reorienting Our Health System towards its Users Thanks to Design Thinking: The Experience of Kaiser Permanente 131\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eInès GRAVEY\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7.1 Introduction 131\u003c\/p\u003e \u003cp\u003e7.2 A lever for rebalancing powers between users and traditional experts 136\u003c\/p\u003e \u003cp\u003e7.3 A lever for cultural transformation in the dual bureaucratic and health context 140\u003c\/p\u003e \u003cp\u003e7.4 Obstacles and facilitators to integration 142\u003c\/p\u003e \u003cp\u003e7.5 Discussion 143\u003c\/p\u003e \u003cp\u003e7.6 Appendix: methodology 144\u003c\/p\u003e \u003cp\u003e7.7 References 146\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Patient-Centered Care at Public Hospitals: A War of the Worlds? 149\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eMarie-Eve LAPORTE, Patrick GILBERT and Karim ZINAÏ\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e8.1 Introduction 149\u003c\/p\u003e \u003cp\u003e8.2 Patient-centered care 150\u003c\/p\u003e \u003cp\u003e8.3 The theory of economies of worth – a key for understanding tensions 152\u0026lt;\u003c\/p\u003e \u003cp\u003e8.4 Study of the orthopedics department of a Parisian hospital 153\u003c\/p\u003e \u003cp\u003e8.5 Conclusion 159\u003c\/p\u003e \u003cp\u003e8.6 References 159\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 A Brief History of Changes in the Medico-Social Sector over Recent Decades Interview with Marielle Ravot 163\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eLuigi FLORA and Marielle RAVOT\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9.1 Introduction 163\u003c\/p\u003e \u003cp\u003e9.2 Interview 164\u003c\/p\u003e \u003cp\u003e9.3 The experience 165\u003c\/p\u003e \u003cp\u003e9.4 Appendix: list of acronyms 180\u003c\/p\u003e \u003cp\u003e9.5 References 182\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 EPoP: An Approach to Developing Peer Intervention 183\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eSabrina SINIGAGLIA\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10.1 Introduction 183\u003c\/p\u003e \u003cp\u003e10.2 The EPoP approach: a necessary framework for action 189\u003c\/p\u003e \u003cp\u003e10.3 The choice of a territorial approach 192\u003c\/p\u003e \u003cp\u003e10.4 The stabilization of a new function, peer-intervener and of a new mission, peer intervention representatives 199\u003c\/p\u003e \u003cp\u003e10.5 Presentation of a panel of peer-intervener projects supported by EPoP 201\u003c\/p\u003e \u003cp\u003e10.6 Conclusion 207\u003c\/p\u003e \u003cp\u003e10.7 References 208\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 The Potential for Digital Health to Reframe the Role of Compassion in Patient Experience Innovation 211\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eLester LEVY, Ann DADICH and Kevin LOWE\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e11.1 Introduction 211\u003c\/p\u003e \u003cp\u003e11.2 Definitions 213\u003c\/p\u003e \u003cp\u003e11.3 Compassion in digital health 214\u003c\/p\u003e \u003cp\u003e11.4 Deconstructing patient experience 216\u003c\/p\u003e \u003cp\u003e11.5 Blending digital health with the human touch for positive patient experiences 219\u003c\/p\u003e \u003cp\u003e11.6 Conclusion 220\u003c\/p\u003e \u003cp\u003e11.7 References 221\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Help with Prescribing Mobile Health Applications: A Partnership Design 227\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eLuigi FLORA, David DARMON, Stephen DARMONI, Julien GROSJEAN, Christian SIMON, Parina HASSANALY and Jean-Charles DUFOUR\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12.1 Introduction 227\u003c\/p\u003e \u003cp\u003e12.2 ApiAppS research, a response adapted to the times? 230\u003c\/p\u003e \u003cp\u003e12.3 Design carried out with the participation of citizens 231\u003c\/p\u003e \u003cp\u003e12.4 Categorization choices and their development during this research 232\u003c\/p\u003e \u003cp\u003e12.5 A dynamic mobilizing cross-perspectives between patients and doctors 233\u003c\/p\u003e \u003cp\u003e12.6 Conclusion 235\u003c\/p\u003e \u003cp\u003e12.7 References 236\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Beyond the Testimony: Patient Partners and Ongoing Education Program 239\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eYves COUTURIER, Marie-Eve POITRAS, Marie-Dominique POIRIER and Anaëlle MORIN\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13.1 Introduction 239\u003c\/p\u003e \u003cp\u003e13.2 Train-the-trainer program an effective strategy for professional development in primary care 239\u003c\/p\u003e \u003cp\u003e13.3 Innovation in the train-the-trainer approach through increased patient participation 241\u003c\/p\u003e \u003cp\u003e13.4 Study context 242\u003c\/p\u003e \u003cp\u003e13.5 Theoretical framework 243\u003c\/p\u003e \u003cp\u003e13.6 Intervention 245\u003c\/p\u003e \u003cp\u003e13.7 Methodology 246\u003c\/p\u003e \u003cp\u003e13.8 Results 246\u003c\/p\u003e \u003cp\u003e13.9 Favorable conditions for full recognition of trainer status for patients in the context of ongoing training 247\u003c\/p\u003e \u003cp\u003e13.10 An enrichment proposal for the Montreal model 248\u003c\/p\u003e \u003cp\u003e13.11 Conclusion 250\u003c\/p\u003e \u003cp\u003e13.12 References 250\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 The Care Partnership: Challenges and Perspectives for Healthcare Systems 253\u003c\/b\u003e\u003cbr\u003e\u003ci\u003ePhilippe ANHORN\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e14.1 Introduction 253\u003c\/p\u003e \u003cp\u003e14.2 Context and definitions 254\u003c\/p\u003e \u003cp\u003e14.3 Theoretical foundations of the research 259\u003c\/p\u003e \u003cp\u003e14.4 Methodology 260\u003c\/p\u003e \u003cp\u003e14.5 Main research results 260\u003c\/p\u003e \u003cp\u003e14.6 Conclusion 264\u003c\/p\u003e \u003cp\u003e14.7 References 268\u003c\/p\u003e \u003cp\u003eList of Authors 271\u003c\/p\u003e \u003cp\u003eIndex 275\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley-ISTE","offers":[{"title":"Brand New","offer_id":52446790549784,"sku":"9781786308450","price":111.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781786308450.jpg?v=1785113821","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/experience-in-healthcare-innovation-fad-or-new-paradigm-hardback-9781786308450","provider":"Freshly Printed Books","version":"1.0","type":"link"}