{"product_id":"essentials-of-business-ethics-creating-an-organization-of-high-integrity-and-superior-performance-paperback-softback-9780470442562","title":"Essentials of Business Ethics; Creating an Organization of High Integrity and Superior Performance (Paperback \/ softback) 9780470442562","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eEssentials of Business Ethics\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eCreating an Organization of High Integrity and Superior Performance\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eDenis Collins (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470442562, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 15 May 2009\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e318 pages, Exhibits: 52 B\u0026amp;W, 0 Color\u003cbr\u003e23.2 x 15.2 x 2.2 cm, 0.379 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\"This book provides a practical guide to business ethics and harnessing ethics to improve business performance. It is part of the 'Essentials Series', which is intended to enable busy business advisory and corporate professionals to achieve rapid knowledge and skills in key business areas. The book is thus designed as \"a managerial 'how-to manual' on business ethics for executives and leaders. The book presents a wealth of practical suggestions and initiatives accompanied by examples. Collins does an excellent job of trying to inspire professionals to be proactive in approaching ethical matters and seize the bull by the horns.\" (\u003ci\u003eThe Marketing Review\u003c\/i\u003e, 2010, Vol. 10, No. 2)  \u003cp\u003e\"\u003ci\u003eEssentials of Business Ethics\u003c\/i\u003e, adheres to the notion that ethics can be taught, that ethics can always be improved, and that in business it is crucial for leaders to set a strong example. This book aims to help all those involved in the ethics process, beginning with business owners and managers and including ethics and compliance officers, as well as ombudsmen who guide employees. The how-to format of the book makes it an easy-to-use resource.\" (\u003ci\u003eThe CPA Journal\u003c\/i\u003e, March 2010)\u003c\/p\u003e \u003cp\u003e\"Full of practical examples for managing ethics, this brief book offers critical advice on issues ranging from ethical decision making and ethics training to environmental management and community outreach. A great \"nuts and bolts\" overview.\" (\u003ci\u003eclimatechangecorp.com\u003c\/i\u003e, 2009)\u003c\/p\u003e \u003cp\u003e\"Full of practical examples...A great \"nuts and bolts\" overview.\"(\u003ci\u003eEthical Corporation Magazine\u003c\/i\u003e, March 2009)\u003c\/p\u003e\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cb\u003eThe essential guide to creating an organization ofhigh integrity and superior performance\u003c\/b\u003e \u003cp\u003eWith the high-profile corporate scandals that have taken place in recent years, corporate ethics are more important to a business than ever before. The failure of ethical leadership in an organization is very destructive-it demoralizes the workforce, breeds public distrust, and ultimately results in organizational decay.\u003c\/p\u003e \u003cp\u003eBased on more than two decades of consulting, teaching, and research, Denis Collins's \u003ci\u003eEssentials of Business Ethics\u003c\/i\u003e is designed with appreciation for your demanding professional obligations, with easy-to-find, at-your-fingertips information. Its nuts-and-bolts presentation provides you with practical \"how-to\" examples and best practices on every area of managing ethics inside your organization in a handy, concise format.\u003c\/p\u003e \u003cp\u003eThis brief yet powerful guide presents executives and leaders with timely discussion on:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eHuman nature and unethical behavior in organizations\u003c\/li\u003e \u003cli\u003eDetermining the ethics of job candidates\u003c\/li\u003e \u003cli\u003eThe differences between a Code of Ethics and a Code of Conduct\u003c\/li\u003e \u003cli\u003eThe best practices for managing diversity\u003c\/li\u003e \u003cli\u003eUsing Management-by-Objectives to establish work goals that encourage ethical behavior\u003c\/li\u003e \u003cli\u003ePerformance appraisals that reward ethical behaviors\u003c\/li\u003e \u003cli\u003eAligning community outreach with the company's mission and assets\u003c\/li\u003e \u003cli\u003eHandling the environmental change process\u003c\/li\u003e \u003cli\u003eHow to manage three internal communication mechanisms for employees to report potentially unethical or illegal behaviors: an Ethics \u0026amp; Compliance Office, Ombudsman, and Ethics Hotlines\u0026lt;\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eProviding a five-step ethics job-screen process and an ethical decision-making framework, as well as guidelines for conducting a variety of business ethics workshops, \u003ci\u003eEssentials of Business Ethics\u003c\/i\u003e is the only guide you will need containing all the relevant facts on business ethics, all in one place.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eForeword.  \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eAbout the Web Site.\u003c\/p\u003e \u003cp\u003eAcknowledgments.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART 1\u003c\/b\u003e \u003cb\u003eBackground.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1\u003c\/b\u003e \u003cb\u003eHuman Nature and Unethical Behavior in Organizations.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDaily Occurrence of Ethical Dilemmas.\u003c\/p\u003e \u003cp\u003eCompetitive Advantages of Ethical Organizations.\u003c\/p\u003e \u003cp\u003eManaging Morally Imperfect People.\u003c\/p\u003e \u003cp\u003eWhat Is the Extent of Unethical Behaviors at Work?\u003c\/p\u003e \u003cp\u003eWhat Types of Organizations and Operational Areas Have Ethical Problems?\u003c\/p\u003e \u003cp\u003eWhy Do Good People Behave Unethically?\u003c\/p\u003e \u003cp\u003eWhat Are the Costs of Unethical Behaviors?\u003c\/p\u003e \u003cp\u003eWhat Is Human Nature?\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2\u003c\/b\u003e \u003cb\u003eThe Ethical Foundation of Capitalism and the Optimal Ethics Systems Model.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAdam Smith’s Capitalism and Business Ethics.\u003c\/p\u003e \u003cp\u003eFederal Sentencing Guidelines.\u003c\/p\u003e \u003cp\u003eThe Optimal Ethics Systems Model.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNote.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART 2\u003c\/b\u003e \u003cb\u003eGetting Everyone on Board.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3\u003c\/b\u003e \u003cb\u003eHiring Ethical People.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Five-Step Ethics Job Screen Process.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4\u003c\/b\u003e \u003cb\u003eCodes of Ethics and Codes of Conduct.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDifference Between a Code of Ethics and a Code of Conduct.\u003c\/p\u003e \u003cp\u003eImportance of Code Expectations and Awareness.\u003c\/p\u003e \u003cp\u003ePrevalence of Codes of Ethics and Conduct.\u003c\/p\u003e \u003cp\u003eCode of Ethics Content.\u003c\/p\u003e \u003cp\u003eCode of Conduct Content.\u003c\/p\u003e \u003cp\u003eEffective Codes.\u003c\/p\u003e \u003cp\u003eAnnual Code of Ethics Assessment.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5\u003c\/b\u003e \u003cb\u003eEthical Decision-Making Framework.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRotary International’s Four-Way Test.\u003c\/p\u003e \u003cp\u003eRaytheon’s Ethics Quick Test.\u003c\/p\u003e \u003cp\u003eThe Ethics Decision-Making Framework.\u003c\/p\u003e \u003cp\u003eThe Five Ethical Theories.\u003c\/p\u003e \u003cp\u003ePersuading Others.\u003c\/p\u003e \u003cp\u003eTen \"Ethical Hazard Approaching\" Signs.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6\u003c\/b\u003e \u003cb\u003eEthics Training.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExtent of Ethics Training.\u003c\/p\u003e \u003cp\u003eWho to Train.\u003c\/p\u003e \u003cp\u003eWeb-Based Ethics Training.\u003c\/p\u003e \u003cp\u003eFacilitating an Ethics Discussion.\u003c\/p\u003e \u003cp\u003eEthics Training Options.\u003c\/p\u003e \u003cp\u003eAssessing the Ethics Training Workshops.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7\u003c\/b\u003e \u003cb\u003eRespecting Employee Diversity.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCompetitive Advantages of Diversity Management.\u003c\/p\u003e \u003cp\u003eFour Layers of Diversity.\u003c\/p\u003e \u003cp\u003eImplementing a Diversity Initiative.\u003c\/p\u003e \u003cp\u003eBest Operational Practices for Managing Diversity.\u003c\/p\u003e \u003cp\u003eDiversity Training Problems and Solutions.\u003c\/p\u003e \u003cp\u003eDiversity Discussion Guidelines.\u003c\/p\u003e \u003cp\u003eDiversity Training Exercises.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART 3\u003c\/b\u003e \u003cb\u003eDaily Internal Operations.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8\u003c\/b\u003e \u003cb\u003eEthics Reporting Systems.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUndesirable Employee Reactions to Ethical Issues.\u003c\/p\u003e \u003cp\u003eEthics \u0026amp; Compliance Officer (ECO).\u003c\/p\u003e \u003cp\u003eOmbudsman.\u003c\/p\u003e \u003cp\u003eAssist Lines.\u003c\/p\u003e \u003cp\u003eWhistleblowing.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9\u003c\/b\u003e \u003cb\u003eEthical Leadership, Work Goals, and Performance Appraisals.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eManagers as Ethical Role Models.\u003c\/p\u003e \u003cp\u003eGreat Place to Work® Dimensions.\u003c\/p\u003e \u003cp\u003eVirtues and Leadership Practices.\u003c\/p\u003e \u003cp\u003eWork Goals.\u003c\/p\u003e \u003cp\u003ePerformance Appraisals.\u003c\/p\u003e \u003cp\u003eCollection and Evaluation Issues.\u003c\/p\u003e \u003cp\u003ePerformance Appraisal Feedback.\u003c\/p\u003e \u003cp\u003eDisciplining Work Rule Violations.\u003c\/p\u003e \u003cp\u003eForgiveness.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10\u003c\/b\u003e \u003cb\u003eEmpowering Ethical Employees.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGo-Getters, Fence-Sitters, and Adversarials.\u003c\/p\u003e \u003cp\u003eEffective Teams.\u003c\/p\u003e \u003cp\u003eSystematic Team Problem-Solving Process.\u003c\/p\u003e \u003cp\u003eConnecting Employees to the Mission—Appreciative Inquiry.\u003c\/p\u003e \u003cp\u003eDaily Performance Reflections.\u003c\/p\u003e \u003cp\u003eScanlon-Type Gainsharing Plans.\u003c\/p\u003e \u003cp\u003eOpen Book Management.\u003c\/p\u003e \u003cp\u003eProfit Sharing.\u003c\/p\u003e \u003cp\u003eStock Options.\u003c\/p\u003e \u003cp\u003eEmployee Stock Option Plans (ESOPs).\u003c\/p\u003e \u003cp\u003eCooperatives.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART 4\u003c\/b\u003e \u003cb\u003eBeing a Good Citizen.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11\u003c\/b\u003e \u003cb\u003eEnvironmental Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCompetitive Advantages of Being Eco-Friendly.\u003c\/p\u003e \u003cp\u003eManaging the Environmental Change Process.\u003c\/p\u003e \u003cp\u003eEnvironmental Management System (EMS).\u003c\/p\u003e \u003cp\u003eEnvironmental Risk Assessment.\u003c\/p\u003e \u003cp\u003eThe Natural Step (TNS) Framework and Cost Reductions.\u003c\/p\u003e \u003cp\u003eProduct Packaging and Design.\u003c\/p\u003e \u003cp\u003eGreen Buildings.\u003c\/p\u003e \u003cp\u003eEnvironmental Performance Indicators.\u003c\/p\u003e \u003cp\u003eSustainability Reporting.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12\u003c\/b\u003e \u003cb\u003eCommunity Outreach and Respect.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Case for Community Involvement.\u003c\/p\u003e \u003cp\u003eWhat to Give.\u003c\/p\u003e \u003cp\u003eGiving to Whom?\u003c\/p\u003e \u003cp\u003eTeam Building and Project Management Training Opportunities.\u003c\/p\u003e \u003cp\u003eCommunity Involvement Management Process.\u003c\/p\u003e \u003cp\u003eCommunity Reputation Assessment.\u003c\/p\u003e \u003cp\u003eSocial Performance Reporting.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" 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