{"product_id":"enterprise-process-orchestration-a-hands-on-guide-to-strategy-people-and-technology-that-will-transform-your-business-hardback-9781394309672","title":"Enterprise Process Orchestration; A Hands-on Guide to Strategy, People, and Technology That Will Transform Your Business (Hardback) 9781394309672","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eEnterprise Process Orchestration\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eA Hands-on Guide to Strategy, People, and Technology That Will Transform Your Business\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eBernd Ruecker (Author), Leon Strauch (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781394309672, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 24 April 2025\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e304 pages\u003cbr\u003e23.1 x 15.8 x 3 cm, 0.499 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eLearn how to transform your business through process orchestration \u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003eProcess orchestration became pivotal to building a foundation for business agility, speed, and innovation. A process that is orchestrated end-to-end can integrate existing systems, human work, and the latest technologies like AI. It is the basis to understand how your business operates, how to improve processes, and how to innovate your business model. But how to adopt process orchestration successfully on an enterprise level? \u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eEnterprise Process Orchestration\u003c\/i\u003e equips you with hands-on guidance on how to successfully deploy process orchestration in your organization – from anchoring the vision in company strategy, over the selection of the right use cases, technologies, and people, through the completion of the first project, to a truly transformed enterprise that is ready for a digital future. \u003c\/p\u003e\n\u003cp\u003eInside the book: \u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eUnderstand the transformative potential of process orchestration and create a compelling vision for your enterprise\u003c\/li\u003e \u003cli\u003eExplore how to establish the right team structure and enable your employees for your initiative\u003c\/li\u003e \u003cli\u003eIdentify the right technology, define a business and enterprise architecture, and provide a process orchestration platform to accelerate time to value\u003c\/li\u003e \u003cli\u003eBest practices on implementing use cases and solution architecture\u003c\/li\u003e \u003cli\u003eHow to measure and monitor the value you're achieving with your use cases\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePerfect for IT and business leaders, business and enterprise architects, CoE leaders, business analysts as well as everyone who is aspiring to change their organization through broadscale automation and process orchestration\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eForeword xiii\u003c\/p\u003e \u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003eWhy Automation? xviii\u003c\/p\u003e \u003cp\u003eAvoid the Value Trap of Local Automations xx\u003c\/p\u003e \u003cp\u003eFocus on Processes xxi\u003c\/p\u003e \u003cp\u003eThe Methodology Behind This Book xxii\u003c\/p\u003e \u003cp\u003eHow to Read This Book xxvi\u003c\/p\u003e \u003cp\u003eWho Should Read This Book xxvii\u003c\/p\u003e \u003cp\u003eAbout the Authors xxix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProcess Orchestration in the Context of Automation 1\u003c\/p\u003e \u003cp\u003eProcess Automation = Process Orchestration + Task Automation 2\u003c\/p\u003e \u003cp\u003eChallenges Process Orchestration Solves 4\u003c\/p\u003e \u003cp\u003eTaming Process Complexity 5\u003c\/p\u003e \u003cp\u003eProcess Orchestration Engines and Executable Process Models 6\u003c\/p\u003e \u003cp\u003eThe Benefits of Process Orchestration 7\u003c\/p\u003e \u003cp\u003eBetter Customer Experience 8\u003c\/p\u003e \u003cp\u003eOperational Efficiency 10\u003c\/p\u003e \u003cp\u003eRisk Mitigation and Compliance 11\u003c\/p\u003e \u003cp\u003eFaster Time to Value and Greater Business Agility 12\u003c\/p\u003e \u003cp\u003eEnabling Artificial Intelligence 14\u003c\/p\u003e \u003cp\u003eAvoiding Technical Debt and Accidental Complexity 15\u003c\/p\u003e \u003cp\u003eUnderstanding Process Types That Can Be Orchestrated 16\u003c\/p\u003e \u003cp\u003eTailor-made Digital Processes 16\u003c\/p\u003e \u003cp\u003eDiversity of Business Processes 18\u003c\/p\u003e \u003cp\u003eA Useful Categorization of Use Cases 19\u003c\/p\u003e \u003cp\u003eTailoring Your Process Automation Approach 20\u003c\/p\u003e \u003cp\u003eAvoiding the Danger Zone Around Vendor Rationalization and Tool Harmonization 22\u003c\/p\u003e \u003cp\u003eTypical Business Processes to Be Orchestrated 23\u003c\/p\u003e \u003cp\u003eFinancial Services 23\u003c\/p\u003e \u003cp\u003eInsurance 25\u003c\/p\u003e \u003cp\u003eTelecommunications 26\u003c\/p\u003e \u003cp\u003ePublic Sector 26\u003c\/p\u003e \u003cp\u003eRetail 27\u003c\/p\u003e \u003cp\u003eOther Industries 28\u003c\/p\u003e \u003cp\u003eTechnical Use Cases of Process Orchestration 28\u003c\/p\u003e \u003cp\u003eTakeaways 29\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: Vision 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStrategic Alignment: Bridging Vision, Strategy, and Stakeholders 32\u003c\/p\u003e \u003cp\u003eScoping Your Transformation Journey 33\u003c\/p\u003e \u003cp\u003eDefining Your Vision 34\u003c\/p\u003e \u003cp\u003eAligning Your Stakeholders 35\u003c\/p\u003e \u003cp\u003eBuilding a Business Architecture to Realize Digitalization and Automation Benefits 38\u003c\/p\u003e \u003cp\u003eThe Business Architecture in a Nutshell 38\u003c\/p\u003e \u003cp\u003eCustomer Journeys and Value Streams 41\u003c\/p\u003e \u003cp\u003eStrategic End-to-End Processes 42\u003c\/p\u003e \u003cp\u003eBusiness Capabilities 44\u003c\/p\u003e \u003cp\u003eThe Role of Executable Processes 48\u003c\/p\u003e \u003cp\u003eAvoid Lengthy Discussions About Process Hierarchies 50\u003c\/p\u003e \u003cp\u003eAdvantages of This Business Architecture 52\u003c\/p\u003e \u003cp\u003eMaking Informed Decisions About Where to Invest 53\u003c\/p\u003e \u003cp\u003eStrategically Improving Your End-to-End Processes 54\u003c\/p\u003e \u003cp\u003eDefining Clear Ownership 55\u003c\/p\u003e \u003cp\u003eComposing Processes Out of Business Capabilities 55\u003c\/p\u003e \u003cp\u003eEnabling Organizational Redesign 56\u003c\/p\u003e \u003cp\u003eEstablishing a Process-First Mindset 58\u003c\/p\u003e \u003cp\u003eBuilding Your Transformation Roadmap and Implementing Change 59\u003c\/p\u003e \u003cp\u003eAdoption Governance (aka Who Owns the Business Architecture?) 60\u003c\/p\u003e \u003cp\u003eUnderstanding Process Orchestration Work Streams 62\u003c\/p\u003e \u003cp\u003eBuilding and Prioritizing Business Cases 65\u003c\/p\u003e \u003cp\u003eAmplifying Organic Bottom-Up Initiatives 69\u003c\/p\u003e \u003cp\u003eGetting Started on Your Adoption Journey 72\u003c\/p\u003e \u003cp\u003eFollowing a Wave Pattern on Your Journey 72\u003c\/p\u003e \u003cp\u003eEnterprise Adoption Phases 73\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 75\u003c\/p\u003e \u003cp\u003eTakeaways 77\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: People 79\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow Software Is Being Built Today 80\u003c\/p\u003e \u003cp\u003eFocused Components That Implement Capabilities 80\u003c\/p\u003e \u003cp\u003eAgile and DevOps 81\u003c\/p\u003e \u003cp\u003eProduct Thinking 82\u003c\/p\u003e \u003cp\u003eProcess Ownership 83\u003c\/p\u003e \u003cp\u003eTeam Topologies 84\u003c\/p\u003e \u003cp\u003eDiversity of Roles 84\u003c\/p\u003e \u003cp\u003eA Healthy Level of Centralization 86\u003c\/p\u003e \u003cp\u003eCentralized Teams to Facilitate Process Orchestration 88\u003c\/p\u003e \u003cp\u003eThe Business Process Optimization Group (POG) 89\u003c\/p\u003e \u003cp\u003eThe Adoption Acceleration Team (AAT) 90\u003c\/p\u003e \u003cp\u003eThe Relationship Between the POG and AAT 92\u003c\/p\u003e \u003cp\u003eDelivery Models 92\u003c\/p\u003e \u003cp\u003eFederated Solution Delivery with the AAT as an Enabler 93\u003c\/p\u003e \u003cp\u003eFully Decentralized Delivery 95\u003c\/p\u003e \u003cp\u003eFully Centralized Delivery 96\u003c\/p\u003e \u003cp\u003eRoles 99\u003c\/p\u003e \u003cp\u003eAAT Leader 99\u003c\/p\u003e \u003cp\u003eEnterprise Architect 100\u003c\/p\u003e \u003cp\u003eRainmaker 101\u003c\/p\u003e \u003cp\u003eBusiness Analyst 102\u003c\/p\u003e \u003cp\u003eSolution or IT Architect 102\u003c\/p\u003e \u003cp\u003eSoftware Developer 103\u003c\/p\u003e \u003cp\u003eLow-Code Developer 104\u003c\/p\u003e \u003cp\u003eOperations Engineer 105\u003c\/p\u003e \u003cp\u003eProduct Owner 105\u003c\/p\u003e \u003cp\u003eZooming in on the Adoption Acceleration Team 106\u003c\/p\u003e \u003cp\u003eThe Scope of Your AAT 106\u003c\/p\u003e \u003cp\u003eWhat About Communities of Practice (CoPs)? 107\u003c\/p\u003e \u003cp\u003eWhat Should Your AAT Look Like? 108\u003c\/p\u003e \u003cp\u003eThe Business Case for the AAT 110\u003c\/p\u003e \u003cp\u003eBuilding Your AAT 113\u003c\/p\u003e \u003cp\u003eAAT Tasks 114\u003c\/p\u003e \u003cp\u003eGovernance 121\u003c\/p\u003e \u003cp\u003eAAT Anti-Patterns 123\u003c\/p\u003e \u003cp\u003eReal-Life Examples 125\u003c\/p\u003e \u003cp\u003eDefining Your Target Operating Model 126\u003c\/p\u003e \u003cp\u003eKey Dimensions to Define Your Operating Model 127\u003c\/p\u003e \u003cp\u003eSketching Your Journey 130\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 134\u003c\/p\u003e \u003cp\u003eTakeaways 135\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: Technology 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eImplementing Your Business Architecture 137\u003c\/p\u003e \u003cp\u003eImplementing Business Capabilities 138\u003c\/p\u003e \u003cp\u003eTechnical Capabilities, Platforms, and Enabling Technologies 140\u003c\/p\u003e \u003cp\u003eBusiness Orchestration and Automation Technology 142\u003c\/p\u003e \u003cp\u003eComposable vs. Monolithic Platforms 144\u003c\/p\u003e \u003cp\u003eComponents Required for Process Orchestration 145\u003c\/p\u003e \u003cp\u003eOperationalizing AI for Autonomous Orchestration with Guardrails 157\u003c\/p\u003e \u003cp\u003eProviding a Process Orchestration Capability to Your Organization 160\u003c\/p\u003e \u003cp\u003eEnterprise vs. Solution Scope 160\u003c\/p\u003e \u003cp\u003ePlatform Thinking 162\u003c\/p\u003e \u003cp\u003eModern Process Orchestration Platforms Don’t Become a Bottleneck 165\u003c\/p\u003e \u003cp\u003eWhy Does This Work Now if SOA Failed a Decade Ago? 165\u003c\/p\u003e \u003cp\u003eChargeback Models 168\u003c\/p\u003e \u003cp\u003eOperating a Process Orchestration Platform 169\u003c\/p\u003e \u003cp\u003eRunning the Platform 169\u003c\/p\u003e \u003cp\u003eIsolation Needs and Multitenancy 170\u003c\/p\u003e \u003cp\u003eStaging Environments 172\u003c\/p\u003e \u003cp\u003eSizing and Scaling 173\u003c\/p\u003e \u003cp\u003eResilience and High Availability 173\u003c\/p\u003e \u003cp\u003eSelecting the Right Process Orchestration Technology 174\u003c\/p\u003e \u003cp\u003eTypes of Processes: Standard vs. Tailor-Made 174\u003c\/p\u003e \u003cp\u003eScope: Task Automation and Simple Integrations vs. Processes 176\u003c\/p\u003e \u003cp\u003eProcess Complexity: Simple vs. Complex 177\u003c\/p\u003e \u003cp\u003eScale: Small vs. Big 179\u003c\/p\u003e \u003cp\u003eProject Setup: Ad Hoc vs. Strategic 179\u003c\/p\u003e \u003cp\u003eContrasting Process Orchestration with Adjacent Technologies 180\u003c\/p\u003e \u003cp\u003eRobotic Process Automation (RPA) 180\u003c\/p\u003e \u003cp\u003eData Flow Engines and Data Streaming 181\u003c\/p\u003e \u003cp\u003eEvent-Driven Architecture (EDA) and Event Streaming 182\u003c\/p\u003e \u003cp\u003eBPM Suites and Low-Code Application Platforms 182\u003c\/p\u003e \u003cp\u003eMicroservice Orchestrators 183\u003c\/p\u003e \u003cp\u003eTips on Evaluating Tools 183\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 186\u003c\/p\u003e \u003cp\u003eTakeaways 187\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4: Delivery 189\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSolution Creation Approach 189\u003c\/p\u003e \u003cp\u003eDiscover 190\u003c\/p\u003e \u003cp\u003eModel 192\u003c\/p\u003e \u003cp\u003eDevelop 193\u003c\/p\u003e \u003cp\u003eRun 194\u003c\/p\u003e \u003cp\u003eMonitor 194\u003c\/p\u003e \u003cp\u003eBeing Agile Throughout the Solution Creation Lifecycle 195\u003c\/p\u003e \u003cp\u003eSetting the Stage for Success: Your Early Projects 195\u003c\/p\u003e \u003cp\u003eDerisking Your Start with Process Tracking 197\u003c\/p\u003e \u003cp\u003eTypical Delivery Teams and Roles 199\u003c\/p\u003e \u003cp\u003eSolution Design 201\u003c\/p\u003e \u003cp\u003eGreenfield Solution Architecture for Pro-Code Use Cases 202\u003c\/p\u003e \u003cp\u003eThe Software Development Lifecycle and Model Roundtrips 203\u003c\/p\u003e \u003cp\u003eSimplified Solution Architecture for Low-Code Use Cases 205\u003c\/p\u003e \u003cp\u003eTypical Questions Around the Development Lifecycle 206\u003c\/p\u003e \u003cp\u003eAccelerating Solution Building 209\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 211\u003c\/p\u003e \u003cp\u003eTakeaways 212\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: Measurement 215\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy Metrics Matter 216\u003c\/p\u003e \u003cp\u003eValue Drivers of Enterprise Process Orchestration 218\u003c\/p\u003e \u003cp\u003eUnderstanding Metrics 221\u003c\/p\u003e \u003cp\u003eMeasurements, Metrics, Goals, KPIs, and SLAs 221\u003c\/p\u003e \u003cp\u003eWhat Makes a Good KPI? 223\u003c\/p\u003e \u003cp\u003eExample Metrics and KPIs 225\u003c\/p\u003e \u003cp\u003eOperationalizing Your Metric-Driven Approach 228\u003c\/p\u003e \u003cp\u003eMetrics Are Not an Afterthought 228\u003c\/p\u003e \u003cp\u003eMapping Metrics and KPIs to Value Drivers 229\u003c\/p\u003e \u003cp\u003eMapping Value Flow Through Business Architecture Layers 231\u003c\/p\u003e \u003cp\u003eModeling for Measurement 233\u003c\/p\u003e \u003cp\u003eSetting Up Continuous Measurements and Communication 235\u003c\/p\u003e \u003cp\u003eCan’t We Just Delegate This to Our Existing Data Warehouse Folks? 239\u003c\/p\u003e \u003cp\u003eQuestions to Assess Your Maturity 240\u003c\/p\u003e \u003cp\u003eTakeaways 241\u003c\/p\u003e \u003cp\u003eClosing Thoughts 243\u003c\/p\u003e \u003cp\u003eList of Abbreviations 247\u003c\/p\u003e \u003cp\u003eReferences 249\u003c\/p\u003e \u003cp\u003eIndex 259\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52460690669848,"sku":"9781394309672","price":23.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781394309672.jpg?v=1785458421","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/enterprise-process-orchestration-a-hands-on-guide-to-strategy-people-and-technology-that-will-transform-your-business-hardback-9781394309672","provider":"Freshly Printed Books","version":"1.0","type":"link"}