{"product_id":"employee-experience-design-how-to-co-create-work-where-people-and-organizations-thrive-hardback-9781394329588","title":"Employee Experience Design; How to Co-create Work Where People and Organizations Thrive (Hardback) 9781394329588","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eEmployee Experience Design\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eHow to Co-create Work Where People and Organizations Thrive\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eDean E. Carter (Author), Samantha Gadd (Author), Mark Levy (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781394329588, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 26 January 2026\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e240 pages\u003cbr\u003e23.1 x 16 x 2.5 cm, 0.408 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eHow to harness Employee Experience Design to attract and retain the best talent\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eEmployee Experience Design: How to Co-create Work Where People and Organizations Thrive\u003c\/i\u003e, three highly experienced leaders explain how businesses can use Employee Experience Design to create workplaces that deliver better business results by first focusing on meaningful employee experiences.\u003c\/p\u003e \u003cp\u003eMany leading organizations worldwide have successfully implemented Employee Experience Design, but until now, there has been no comprehensive book that outlines exactly how to do it. \u003ci\u003eEmployee Experience Design \u003c\/i\u003edelivers a proven, step-by-step method that leads to more engaged and productive employees, which in turn leads to superior organizational performance.\u003c\/p\u003e \u003cp\u003eWith inspiring stories from leading brands like Airbnb, Patagonia, and many others, this book addresses challenges businesses face, such as:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eWe all know that the world of work is continuously evolving and unpredictable. Many leaders are not sure how to make changes to address new, unexpected challenges. Employee Experience Design is a system leaders can use to meet those challenges.\u003c\/li\u003e \u003cli\u003eEmployee Experience Design is much more than a rebrand of traditional HR practices. It’s a shift in mindset that HR and the organization can use to navigate highly competitive markets and ones with thin profit margins.\u003c\/li\u003e \u003cli\u003eMany organizations are drowning in policies and initiatives. Employee Experience Design is a way to reduce that burden while delivering better results both for employees and for the bottom line.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eEmployee Experience Design\u003c\/i\u003e is a timely and practical guide for business leaders, executives, and managers who want to recruit the best talent, engage and retain those people, and deliver impressive business results.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003ePart I Imagine 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1 The $100 Bill 3\u003cbr\u003eSeeing Value Others Overlook\u003c\/p\u003e \u003cp\u003eChapter 2 Hardball Objections, Straight Answers 9\u003c\/p\u003e \u003cp\u003eChapter 3 The North Star 21\u003cbr\u003eThe EXD Guiding Principle\u003c\/p\u003e \u003cp\u003eChapter 4 A Conversation with Beth Grous 35\u003cbr\u003eThe Impact of Trust and Humanity, and the Courage of Everyday Leaders\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Prepare 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 5 Mindsets 49\u003cbr\u003eSeven Mindsets for Employee Experience Design Copyrighted Material\u003c\/p\u003e \u003cp\u003eChapter 6 A Conversation with Kirsty Lloyd 63\u003cbr\u003eHow Empathy and Feedback Became Cultural Anchors at Scale\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III Design 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 7 Culture Check 79\u003cbr\u003eMoments That Matter and Moments of Truth\u003c\/p\u003e \u003cp\u003eChapter 8 Three Frameworks 87\u003cbr\u003eA Structure for Achieving Meaningful Design\u003c\/p\u003e \u003cp\u003eChapter 9 The Double Diamond 109\u003cbr\u003eA Proven Design Method\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV Experiment 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 10 The EX Blueprint 139\u003cbr\u003eLetting Everyone See the Big Picture\u003c\/p\u003e \u003cp\u003eChapter 11 A Conversation with Melanie Rosenwasser 145\u003cbr\u003eBringing UX Rigor to EX: It’s a Product, Not a Perk\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart V Measure 159\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 12 Metrics That Matter 161\u003cbr\u003eTaking the Pulse of Your Organization\u003c\/p\u003e \u003cp\u003eChapter 13 A Conversation with Greg Pryor 175\u003cbr\u003eTurning Experience into Intelligence and Then into Impact\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart VI Celebrate\/Extend 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 14 A Conversation with Michelle Bonfilio 189\u003cbr\u003eThe Emotional Core of Employee Experience Design\u003c\/p\u003e \u003cp\u003eChapter 15 Making EXD Your Own 205\u003cbr\u003eFinal Wisdom and What Grows over Time Postscript: A Personal Reflection from the Authors 211\u003c\/p\u003e \u003cp\u003eAcknowledgments 213\u003cbr\u003eAbout the Authors 219\u003cbr\u003eIndex 223\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52449452163352,"sku":"9781394329588","price":15.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781394329588.jpg?v=1785199881","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/employee-experience-design-how-to-co-create-work-where-people-and-organizations-thrive-hardback-9781394329588","provider":"Freshly Printed Books","version":"1.0","type":"link"}