{"product_id":"educators-lifetime-encyclopedia-of-letters-paperback-softback-9780137954360","title":"Educator's Lifetime Encyclopedia of Letters (Paperback \/ softback) 9780137954360","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eEducator's Lifetime Encyclopedia of Letters\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eP. Susan Mamchak (Author), Steven R. Mamchak (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780137954360, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 16 April 1998\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e256 pages\u003cbr\u003e28.2 x 21.4 x 2.5 cm, 0.539 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eProvides 236 tested model letters covering every conceivable aspect of your job-- from recommending a student to dealing with student behavior, from expressing condolences to making a complaint-- all conveniently organized into ten sections, from \"Effective Recommendations\" (20 letters, positive and negative) and \"Dealing with Illness \u0026amp; Death\" (22 letters), to \"Handling Job-Related Issues\" (20 letters) and Expressing Thanks \u0026amp; Appreciation\" (31 letters). Ready to use \"as is\" or adapt to the particular situation.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eAbout this resource.  \u003cp\u003eSECTION ONE.\u003c\/p\u003e \u003cp\u003eWriting effective recommendations.\u003c\/p\u003e \u003cp\u003eExamining the structure of the written recommendations.\u003c\/p\u003e \u003cp\u003eModel recommendations and references.\u003c\/p\u003e \u003cp\u003ePositive recommendation to a private school, I.\u003c\/p\u003e \u003cp\u003ePositive recommendation to a private school, II.\u003c\/p\u003e \u003cp\u003eNegative recommendation to a private school, I.\u003c\/p\u003e \u003cp\u003eNegative recommendation to a private school, II.\u003c\/p\u003e \u003cp\u003ePositive recommendation to a college or university, I.\u003c\/p\u003e \u003cp\u003ePositive recommendation to a college or university, II.\u003c\/p\u003e \u003cp\u003eNegative recommendation to a college or university, I.\u003c\/p\u003e \u003cp\u003eNegative recommendation to a college or university, II.\u003c\/p\u003e \u003cp\u003eNegative recommendation to a college or university, III.\u003c\/p\u003e \u003cp\u003ePositive recommendation for an award.\u003c\/p\u003e \u003cp\u003eNegative recommendation for an award.\u003c\/p\u003e \u003cp\u003ePositive recommendation to a special academic program.\u003c\/p\u003e \u003cp\u003eNegative recommendation to a special academic program, I.\u003c\/p\u003e \u003cp\u003eNegative recommendation to a special academic program, II.\u003c\/p\u003e \u003cp\u003ePositive recommendation to a community program.\u003c\/p\u003e \u003cp\u003eNegative recommendation to a community program.\u003c\/p\u003e \u003cp\u003ePositive recommendation for a job outside school.\u003c\/p\u003e \u003cp\u003eNegative recommendation for a job outside school.\u003c\/p\u003e \u003cp\u003eRecommendation of a college.\u003c\/p\u003e \u003cp\u003eRecommendation of a teacher.\u003c\/p\u003e \u003cp\u003eSECTION TWO.\u003c\/p\u003e \u003cp\u003eLetter that deal with illness and death.\u003c\/p\u003e \u003cp\u003eUnderstanding the basic letter of sympathy.\u003c\/p\u003e \u003cp\u003eModel letters of sympathy and understanding.\u003c\/p\u003e \u003cp\u003eNonserious illness of a student.\u003c\/p\u003e \u003cp\u003eNonserious illness of a teacher.\u003c\/p\u003e \u003cp\u003eNonserious illness of an administrator.\u003c\/p\u003e \u003cp\u003eSerious illness of a student.\u003c\/p\u003e \u003cp\u003eSerious illness of a student's parent.\u003c\/p\u003e \u003cp\u003eSerious illness of a teacher.\u003c\/p\u003e \u003cp\u003eSerious illness of an administrator.\u003c\/p\u003e \u003cp\u003eTerminal illness of a student, I.\u003c\/p\u003e \u003cp\u003eTerminal illness of a student, II.\u003c\/p\u003e \u003cp\u003eTerminal illness of a student's parent.\u003c\/p\u003e \u003cp\u003eTerminal illness of a teacher, I.\u003c\/p\u003e \u003cp\u003eTerminal illness of a teacher, II.\u003c\/p\u003e \u003cp\u003eTerminal illness of an administrator.\u003c\/p\u003e \u003cp\u003eDeath of a student, I.\u003c\/p\u003e \u003cp\u003eDeath of a student, II.\u003c\/p\u003e \u003cp\u003eDeath of a student's parent.\u003c\/p\u003e \u003cp\u003eDeath of a teacher, I.\u003c\/p\u003e \u003cp\u003eDeath of a teacher, II.\u003c\/p\u003e \u003cp\u003eDeath of an administrator, I.\u003c\/p\u003e \u003cp\u003eDeath of an administrator, II.\u003c\/p\u003e \u003cp\u003eDeath of a community leader.\u003c\/p\u003e \u003cp\u003eDeath of a school board official.\u003c\/p\u003e \u003cp\u003eSECTION THREE.\u003c\/p\u003e \u003cp\u003eLetters that effectively deal with student behavior.\u003c\/p\u003e \u003cp\u003eExamining student behavior and the home-school connection.\u003c\/p\u003e \u003cp\u003eModel letters that deal with student behavior.\u003c\/p\u003e \u003cp\u003eTeacher note on good student behavior.\u003c\/p\u003e \u003cp\u003eTeacher note on poor student behavior, I.\u003c\/p\u003e \u003cp\u003eTeacher note on poor student behavior, II.\u003c\/p\u003e \u003cp\u003eLetter on serious classroom infraction, I.\u003c\/p\u003e \u003cp\u003eLetter on serious classroom infraction, II.\u003c\/p\u003e \u003cp\u003eLetter on serious school infraction, I.\u003c\/p\u003e \u003cp\u003eLetter on serious school infraction, II.\u003c\/p\u003e \u003cp\u003eLetter complimenting outstanding behavior.\u003c\/p\u003e \u003cp\u003eLetter on infraction involving police, I.\u003c\/p\u003e \u003cp\u003eLetter on infraction involving police, II.\u003c\/p\u003e \u003cp\u003eLetter on behavior warning of serious consequences, I.\u003c\/p\u003e \u003cp\u003eLetter on behavior warning of serious consequences, II.\u003c\/p\u003e \u003cp\u003eLetter of suspension, I.\u003c\/p\u003e \u003cp\u003eLetter of suspension, II.\u003c\/p\u003e \u003cp\u003eLetter of suspension, III.\u003c\/p\u003e \u003cp\u003eLetter of suspension, IV.\u003c\/p\u003e \u003cp\u003eLetter of suspension to alternative school program.\u003c\/p\u003e \u003cp\u003eOpen letter to parents on suspension policy.\u003c\/p\u003e \u003cp\u003eOpen letter to students on behavior and suspension.\u003c\/p\u003e \u003cp\u003eStatement of rights in expulsion procedures.\u003c\/p\u003e \u003cp\u003eLetter of expulsion.\u003c\/p\u003e \u003cp\u003eSECTION FOUR.\u003c\/p\u003e \u003cp\u003eComplete guide to writing meaningful evaluations.\u003c\/p\u003e \u003cp\u003eTaking the sting out of written evaluations.\u003c\/p\u003e \u003cp\u003eModel evaluations for a variety of school occasions.\u003c\/p\u003e \u003cp\u003eInformal evaluation of student progress.\u003c\/p\u003e \u003cp\u003eFormal evaluation of student progress, I.\u003c\/p\u003e \u003cp\u003eFormal evaluation of student progress, II.\u003c\/p\u003e \u003cp\u003ePositive evaluation of a teacher.\u003c\/p\u003e \u003cp\u003eNegative evaluation of a teacher.\u003c\/p\u003e \u003cp\u003ePositive evaluation of an administrator.\u003c\/p\u003e \u003cp\u003eNegative evaluation of an administrator.\u003c\/p\u003e \u003cp\u003eSpecial evaluation of a school employee.\u003c\/p\u003e \u003cp\u003ePositive evaluation of a school employee.\u003c\/p\u003e \u003cp\u003eNegative evaluation of school employee.\u003c\/p\u003e \u003cp\u003ePositive evaluation of special school event.\u003c\/p\u003e \u003cp\u003eNegative evaluation of special school event.\u003c\/p\u003e \u003cp\u003ePositive evaluation of a school program.\u003c\/p\u003e \u003cp\u003eNegative evaluation of a school program, I.\u003c\/p\u003e \u003cp\u003eNegative evaluation of a school program, II.\u003c\/p\u003e \u003cp\u003ePositive evaluation of text or learning material.\u003c\/p\u003e \u003cp\u003eNegative evaluation of text or learning material.\u003c\/p\u003e \u003cp\u003ePositive evaluation of a curriculum.\u003c\/p\u003e \u003cp\u003eNegative evaluation of a curriculum, I.\u003c\/p\u003e \u003cp\u003eNegative evaluation of a curriculum, II.\u003c\/p\u003e \u003cp\u003eNegative evaluation of a school or school system.\u003c\/p\u003e \u003cp\u003ePositive evaluation of a school or school system.\u003c\/p\u003e \u003cp\u003eSECTION FIVE.\u003c\/p\u003e \u003cp\u003eWriting for the community.\u003c\/p\u003e \u003cp\u003eBlueprint for positive school-community relations.\u003c\/p\u003e \u003cp\u003eModel letters for the community.\u003c\/p\u003e \u003cp\u003eLetter supporting proposed community legislation.\u003c\/p\u003e \u003cp\u003eLetter opposing proposed community legislation.\u003c\/p\u003e \u003cp\u003eLetter supporting a city\/township decision.\u003c\/p\u003e \u003cp\u003eLetter opposing a city\/township decision.\u003c\/p\u003e \u003cp\u003eLetter requesting a community action.\u003c\/p\u003e \u003cp\u003eLetter granting access to the school.\u003c\/p\u003e \u003cp\u003eLetter denying access to the school.\u003c\/p\u003e \u003cp\u003eAnswering a positive letter from the community.\u003c\/p\u003e \u003cp\u003eAnswering a negative letter from the community.\u003c\/p\u003e \u003cp\u003eAnswering a negative letter concerning school personnel, I.\u003c\/p\u003e \u003cp\u003eAnswering a negative letter concerning school personnel, II.\u003c\/p\u003e \u003cp\u003eAnswering a negative letter concerning a school decision, I.\u003c\/p\u003e \u003cp\u003eAnswering a negative letter concerning a school decision, II.\u003c\/p\u003e \u003cp\u003eAnswering a negative letter concerning yourself.\u003c\/p\u003e \u003cp\u003eTurning down an invitation from the community, I.\u003c\/p\u003e \u003cp\u003eTurning down an invitation from the community, II.\u003c\/p\u003e \u003cp\u003eReplying to a community action group, I.\u003c\/p\u003e \u003cp\u003eReplying to a community action group, II.\u003c\/p\u003e \u003cp\u003eReplying to a community protest group, I.\u003c\/p\u003e \u003cp\u003eReplying to a community protest group, II.\u003c\/p\u003e \u003cp\u003eSECTION SIX.\u003c\/p\u003e \u003cp\u003eEfficiently handling letters of complaint.\u003c\/p\u003e \u003cp\u003eGetting results with letters of complaint.\u003c\/p\u003e \u003cp\u003eModel letters that handle complaints.\u003c\/p\u003e \u003cp\u003eComplaining about a textbook.\u003c\/p\u003e \u003cp\u003eComplaining about wrong school supplies.\u003c\/p\u003e \u003cp\u003eComplaining about insufficient school supplies.\u003c\/p\u003e \u003cp\u003eComplaining about poor quality of materials.\u003c\/p\u003e \u003cp\u003eComplaining about defective materials.\u003c\/p\u003e \u003cp\u003eComplaining about delayed delivery.\u003c\/p\u003e \u003cp\u003eComplaining about insufficient response.\u003c\/p\u003e \u003cp\u003eComplaining about a contracted service.\u003c\/p\u003e \u003cp\u003eComplaining about a scheduling conflict.\u003c\/p\u003e \u003cp\u003eComplaining about a physical condition.\u003c\/p\u003e \u003cp\u003eComplaining about a dangerous physical condition.\u003c\/p\u003e \u003cp\u003eComplaining about a developing situation.\u003c\/p\u003e \u003cp\u003eComplaining about a potentially dangerous situation.\u003c\/p\u003e \u003cp\u003eComplaining about a school board decision.\u003c\/p\u003e \u003cp\u003eAnswering a complaint about the school.\u003c\/p\u003e \u003cp\u003eAnswering a complaint about a teacher.\u003c\/p\u003e \u003cp\u003eAnswering a complaint about an administrator.\u003c\/p\u003e \u003cp\u003eAnswering a complaint from the faculty.\u003c\/p\u003e \u003cp\u003eAnswering a complaint from the staff.\u003c\/p\u003e \u003cp\u003eAnswering a minor complaint from a parent.\u003c\/p\u003e \u003cp\u003eAnswering a serious complaint from a parent.\u003c\/p\u003e \u003cp\u003eAnswering a complaint from a student.\u003c\/p\u003e \u003cp\u003eAnswering a complaint about a classroom.\u003c\/p\u003e \u003cp\u003eAnswering a complaint about a class.\u003c\/p\u003e \u003cp\u003eSECTION SEVEN.\u003c\/p\u003e \u003cp\u003eA guide to letters dealing with the media.\u003c\/p\u003e \u003cp\u003eAppreciating the power of the media.\u003c\/p\u003e \u003cp\u003eModel letters involving the media.\u003c\/p\u003e \u003cp\u003eInforming the media of an impending media event, I.\u003c\/p\u003e \u003cp\u003eInforming the media of an impending media event, II.\u003c\/p\u003e \u003cp\u003eLetter requesting media coverage of a school event, I.\u003c\/p\u003e \u003cp\u003eLetter requesting media coverage of a school event, II.\u003c\/p\u003e \u003cp\u003eLetter responding to a positive newspaper article.\u003c\/p\u003e \u003cp\u003eLetter responding to a negative newspaper article, I.\u003c\/p\u003e \u003cp\u003eLetter responding to a negative newspaper article, II.\u003c\/p\u003e \u003cp\u003eLetter responding to a positive newspaper editorial.\u003c\/p\u003e \u003cp\u003eLetter responding to a negative newspaper editorial.\u003c\/p\u003e \u003cp\u003eLetter to staff about a negative newspaper editorial.\u003c\/p\u003e \u003cp\u003eSample editorial for a community newsletter.\u003c\/p\u003e \u003cp\u003eResponding to a negative community flier.\u003c\/p\u003e \u003cp\u003eResponding to a negative community advertisement.\u003c\/p\u003e \u003cp\u003eEstablishing rules for media on campus.\u003c\/p\u003e \u003cp\u003eLetter detailing guidelines for media contact.\u003c\/p\u003e \u003cp\u003eLetter detailing guidelines for news releases.\u003c\/p\u003e \u003cp\u003eLetter suggesting guidelines for newsworthiness.\u003c\/p\u003e \u003cp\u003eRequesting TV time for a school event.\u003c\/p\u003e \u003cp\u003eRequesting assistance for an impending media event.\u003c\/p\u003e \u003cp\u003eSECTION EIGHT.\u003c\/p\u003e \u003cp\u003eLetters that relate to your job.\u003c\/p\u003e \u003cp\u003eThe delicate matter of job-related letters.\u003c\/p\u003e \u003cp\u003eModel letter of job-related letters.\u003c\/p\u003e \u003cp\u003eLetter announcing your availability for a position.\u003c\/p\u003e \u003cp\u003eLetter expressing interest in a position.\u003c\/p\u003e \u003cp\u003eLetter requesting an application.\u003c\/p\u003e \u003cp\u003ePersonal statement on application.\u003c\/p\u003e \u003cp\u003eLetter of acceptance of position.\u003c\/p\u003e \u003cp\u003eRequest for transfer (nonspecific reason).\u003c\/p\u003e \u003cp\u003eRequest for transfer (specific reason).\u003c\/p\u003e \u003cp\u003eRequest for transfer to a specific school.\u003c\/p\u003e \u003cp\u003eRequest for transfer to a specific job.\u003c\/p\u003e \u003cp\u003eRequest for transfer (difficult reason).\u003c\/p\u003e \u003cp\u003eLetter concerning positive job evaluation of employee.\u003c\/p\u003e \u003cp\u003eLetter concerning negative job evaluation of employee.\u003c\/p\u003e \u003cp\u003eAcceptance of positive job evaluation.\u003c\/p\u003e \u003cp\u003eRebuttal of negative job evaluation.\u003c\/p\u003e \u003cp\u003eLetter of resignation for health reasons.\u003c\/p\u003e \u003cp\u003eLetter of resignation for \"personal\" reasons.\u003c\/p\u003e \u003cp\u003eLetter of resignation for better position.\u003c\/p\u003e \u003cp\u003eLetter on the resignation of an employee.\u003c\/p\u003e \u003cp\u003eLetter of retirement.\u003c\/p\u003e \u003cp\u003eLetter on retirement of employee.\u003c\/p\u003e \u003cp\u003eSECTION NINE.\u003c\/p\u003e \u003cp\u003eWriting effective letters of thanks and appreciation.\u003c\/p\u003e \u003cp\u003eExamining the elements of thankfulness.\u003c\/p\u003e \u003cp\u003eModel letters of appreciation and thanks.\u003c\/p\u003e \u003cp\u003eAppreciation for offering a prize or award.\u003c\/p\u003e \u003cp\u003eAppreciation for a prize or award given.\u003c\/p\u003e \u003cp\u003eAppreciation for a prize or award given to a faculty member.\u003c\/p\u003e \u003cp\u003eAppreciation for a prize or award given to a student.\u003c\/p\u003e \u003cp\u003eAppreciation for a prize or award given to a school athletic group.\u003c\/p\u003e \u003cp\u003eAppreciation for a prize or award given to a school performing group.\u003c\/p\u003e \u003cp\u003eAppreciation for a prize or award given to the school.\u003c\/p\u003e \u003cp\u003eAppreciation for a prize or award for academic achievement.\u003c\/p\u003e \u003cp\u003eAppreciation for a personal award.\u003c\/p\u003e \u003cp\u003eAppreciation for a specific act of generosity.\u003c\/p\u003e \u003cp\u003eAppreciation for a contribution to the school.\u003c\/p\u003e \u003cp\u003eAppreciation for an individual act of kindness.\u003c\/p\u003e \u003cp\u003eAppreciation for an individual act of helpfulness.\u003c\/p\u003e \u003cp\u003eAppreciation for outstanding leadership.\u003c\/p\u003e \u003cp\u003eAppreciation for a job well done.\u003c\/p\u003e \u003cp\u003eAppreciation for an outstanding assembly program.\u003c\/p\u003e \u003cp\u003eThanks for a personal gift.\u003c\/p\u003e \u003cp\u003eThanks for a personal gift to the school.\u003c\/p\u003e \u003cp\u003eThanks for visiting the school.\u003c\/p\u003e \u003cp\u003eThanks to a colleague.\u003c\/p\u003e \u003cp\u003eThanks to an administrative superior.\u003c\/p\u003e \u003cp\u003eThanks to a school board member.\u003c\/p\u003e \u003cp\u003eThanks for a positive job evaluation.\u003c\/p\u003e \u003cp\u003eThanks for supporting the school.\u003c\/p\u003e \u003cp\u003eThanks for personal support.\u003c\/p\u003e \u003cp\u003eThanks for friendship.\u003c\/p\u003e \u003cp\u003eThanks for understanding.\u003c\/p\u003e \u003cp\u003eThanks for effective handling of situation.\u003c\/p\u003e \u003cp\u003eThanks to volunteer workers.\u003c\/p\u003e \u003cp\u003eThanks to staff workers.\u003c\/p\u003e \u003cp\u003eThanks to the faculty\u003c\/p\u003e \u003cp\u003eSECTION TEN.\u003c\/p\u003e \u003cp\u003eWriting special letters for everyday events.\u003c\/p\u003e \u003cp\u003eWriting with a \"special\" mindset.\u003c\/p\u003e \u003cp\u003eModel letters that deal with the day-to-day.\u003c\/p\u003e \u003cp\u003eLetter confirming a special telephone contact.\u003c\/p\u003e \u003cp\u003eLetter confirming angry telephone contact.\u003c\/p\u003e \u003cp\u003eQuick written confirmation of telephone contact.\u003c\/p\u003e \u003cp\u003eLetter explaining misunderstood telephone contact.\u003c\/p\u003e \u003cp\u003eApology for a missed appointment, I.\u003c\/p\u003e \u003cp\u003eApology for a missed appointment, II.\u003c\/p\u003e \u003cp\u003eApology for a minor misunderstanding.\u003c\/p\u003e \u003cp\u003eApology for a substantial misunderstanding.\u003c\/p\u003e \u003cp\u003eApology for a personal mistake or error.\u003c\/p\u003e \u003cp\u003eApology for a school mistake or error.\u003c\/p\u003e \u003cp\u003eApology for inconveniencing a person or group.\u003c\/p\u003e \u003cp\u003eApology for an oversight.\u003c\/p\u003e \u003cp\u003eApology for damage caused by students.\u003c\/p\u003e \u003cp\u003eApology for something long overdue.\u003c\/p\u003e \u003cp\u003eApology for a perceived wrong.\u003c\/p\u003e \u003cp\u003eReturning a gift or award, I.\u003c\/p\u003e \u003cp\u003eReturning a gift or award, II.\u003c\/p\u003e \u003cp\u003eReturning signed report card.\u003c\/p\u003e \u003cp\u003eReturning faculty school equipment.\u003c\/p\u003e \u003cp\u003eReturning a lost or stolen article, I.\u003c\/p\u003e \u003cp\u003eReturning a lost or stolen article, II.\u003c\/p\u003e \u003cp\u003eReporting on student accident or injury, I.\u003c\/p\u003e \u003cp\u003eReporting on student accident or injury, II.\u003c\/p\u003e \u003cp\u003eAccepting on behalf of another.\u003c\/p\u003e \u003cp\u003eAccepting responsibility as a leader.\u003c\/p\u003e \u003cp\u003eAccepting responsibility for the curriculum.\u003c\/p\u003e \u003cp\u003eAccepting responsibility for a failed program, I.\u003c\/p\u003e \u003cp\u003eAccepting responsibility for a failed program, II.\u003c\/p\u003e \u003cp\u003eLetter of record concerning an \"incident\", I.\u003c\/p\u003e \u003cp\u003eLetter of record concerning an \"incident\", II.\u003c\/p\u003e \u003cp\u003eLetter on anonymous accusers.\u003c\/p\u003e \u003cp\u003eSpecial invitation to a school event.\u003c\/p\u003e \u003cp\u003eSpecial letter requesting parental involvement.\u003c\/p\u003e \u003cp\u003eLetter of farewell.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Education [\u003ca title=\"See our other books on Education\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Education%20%5BJN%5D%22\"\u003eJN\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Jossey-Bass","offers":[{"title":"Brand New","offer_id":52253117808920,"sku":"9780137954360","price":24.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780137954360.jpg?v=1781271286","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/educators-lifetime-encyclopedia-of-letters-paperback-softback-9780137954360","provider":"Freshly Printed Books","version":"1.0","type":"link"}