{"product_id":"difficult-conversations-dont-have-to-be-difficult-a-simple-smart-way-to-make-your-relationships-and-team-better-hardback-9781394187171","title":"Difficult Conversations Don't Have to Be Difficult; A Simple, Smart Way to Make Your Relationships and Team Better (Hardback) 9781394187171","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eDifficult Conversations Don't Have to Be Difficult\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eA Simple, Smart Way to Make Your Relationships and Team Better\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cem\u003e\u003cp\u003e“In \u003ci\u003eDifficult Conversations Don't Have to Be Difficult\u003c\/i\u003e, Jon and Amy share a great story of leadership to create a connected and collaborative people working together culture of love by design to create value and growth for the greater good. A key element is a psychologically safe culture where everyone expects the unexpected and expects to deal with it positively. Difficult issues are ‘gems’ to respect and solve by working together.” —\u003cb\u003eAlan Mulally\u003c\/b\u003e, Former CEO of Boeing Commercial Airplanes and Ford Motor Company\u003c\/p\u003e \u003cp\u003e“Having difficult, messy conversations lies at the heart of teamwork. Jon and Amy have written an immensely readable book to help take the sting out of those conversations, transforming workplace tension into understanding and reconciliation.” —\u003cb\u003ePatrick Lencioni\u003c\/b\u003e, best-selling author of\u003ci\u003e The Five Dysfunctions of a Team and The Six Types of Working Genius\u003cbr\u003e\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“We all know that some conversations are more challenging than others. Communication is a key skill for everyone in the workplace and life, especially executives. This story brings practical structure to assist in having the important conversations that make us all better individually and collectively. -- \u003cb\u003eMaria Moore\u003c\/b\u003e, Chief Marketing Officer, Veritone\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e“Excellent communication is critical for bringing values to life in our workplaces and communities. Oftentimes, people shy away from having constructive conversations when situations are challenging, or topics are sensitive. Interpersonal relationships and teams can be strengthened when people choose to artfully navigate around and through these roadblocks by exercising transparency, trust, and vulnerability to reach higher ground. With application of the principles shared, the story of Ruth and her team in this book will help other leaders and teams improve this important skill set and achieve success.” -- \u003cb\u003eCheri D. Benedetti\u003c\/b\u003e, SHRM-SCP, Senior Vice President, Human Resources Officer, The Villages Health\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e“The way we approach the more challenging and sensitive conversations can truly make or break teams and organizations. This story about Ruth and her executive team really hits the mark with relatable scenarios that challenge all of us. I’m adding the model provided by Amy and Jon to my set of resources to continue elevating my own communication.” --  \u003cb\u003eDonya Jenkins\u003c\/b\u003e, President, Fredericksburg SHRM\u003c\/p\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eJon Gordon (Author), Amy P. Kelly (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781394187171, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 27 May 2024\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e112 pages\u003cbr\u003e21.8 x 13.7 x 2 cm, 0.295 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eNATIONAL BESTSELLER\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003eHelp your team maximize their full potential by mastering tough conversations\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eDifficult Conversations Don’t Have to be Difficult: A Simple, Smart Way to Make Your Relationships and Team Better\u003c\/i\u003e, bestselling author Jon Gordon and veteran human resources professional and executive coach Amy P. Kelly deliver an engaging and inspiring new take on how to make tough workplace conversations an asset in building a stronger team and organization.\u003c\/p\u003e \u003cp\u003eThe book, written as a business fable, follows Ruth, the CEO of a successful multinational company who has been instructed by her board to prepare her company for sale. Along the way, she must lead an underperforming and dysfunctional team to set aside their differences and work together toward a common goal. This includes growing herself while elevating her team’s performance. As Ruth discovers the secret to unlocking extraordinary growth and productivity, you’ll learn about:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eThe critically important conversations you need to have with your team to realize outstanding results\u003c\/li\u003e \u003cli\u003eStructuring, planning, and having the tough conversations your team members really need\u003c\/li\u003e \u003cli\u003eEnsuring your team walks away from difficult conversations more united, motivated, inspired, and positioned for optimal growth and performance\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cbr\u003ePerfect for managers, executives, directors, and business leaders and their teams, \u003ci\u003eDifficult Conversations Don’t Have to be Difficult\u003c\/i\u003e is also a must-read for coaches, trainers, teachers, consultants, and other professionals doing their best to help others realize their full potential. Teams who read the book together will be equipped with a proven strategy and process to enhance communication performance and unity.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eAcknowledgments ix\u003c\/p\u003e \u003cp\u003eIntroduction xi\u003c\/p\u003e \u003cp\u003e1 Turmoil 1\u003c\/p\u003e \u003cp\u003e2 Transparency 11\u003c\/p\u003e \u003cp\u003e3 Truth 17\u003c\/p\u003e \u003cp\u003e4 Tiles of Talent: Embracing Hybrid Team Trust 31\u003c\/p\u003e \u003cp\u003e5 Trust 47\u003c\/p\u003e \u003cp\u003e6 Time to Transform 69\u003c\/p\u003e \u003cp\u003e7 Team 73\u003c\/p\u003e \u003cp\u003e8 Application of the STAR 3 Model 81\u003c\/p\u003e \u003cp\u003eDifficult Conversations Don’t Have to be Difficult Resources 87\u003c\/p\u003e \u003cp\u003eAbout the Authors 89\u003c\/p\u003e \u003cp\u003eOther Books by Jon Gordon 91\u003ci\u003e\u003cbr\u003e\u003c\/i\u003e\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52462966472984,"sku":"9781394187171","price":13.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781394187171.jpg?v=1785543689","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/difficult-conversations-dont-have-to-be-difficult-a-simple-smart-way-to-make-your-relationships-and-team-better-hardback-9781394187171","provider":"Freshly Printed Books","version":"1.0","type":"link"}