{"product_id":"customer-relationships-sales-12-9-paperback-softback-9781841124520","title":"Customer Relationships; Sales 12.9 (Paperback \/ softback) 9781841124520","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eCustomer Relationships\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eSales 12.9\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eRoger Cartwright (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781841124520, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 26 February 2003\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e120 pages\u003cbr\u003e17.5 x 12.6 x 0.9 cm, 0.113 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eThe sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eIntroduction to ExpressExec.  \u003cp\u003eIntroduction to Customer Relationships.\u003c\/p\u003e \u003cp\u003eWhat is Meant by Customer Relationships?\u003c\/p\u003e \u003cp\u003eThe Evolution of Customer Relationships.\u003c\/p\u003e \u003cp\u003eGlobal Implications for Customer Relationships.\u003c\/p\u003e \u003cp\u003eCustomer Relations: The State of the Art.\u003c\/p\u003e \u003cp\u003eCustomer Relations Success Stories.\u003c\/p\u003e \u003cp\u003eCustomer Relationships Key Concepts and Thinkers.\u003c\/p\u003e \u003cp\u003eResources on Customer Relationships.\u003c\/p\u003e \u003cp\u003eTen Steps to Effective Customer Relations.\u003c\/p\u003e \u003cp\u003eFrequently Asked Questions.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Capstone","offers":[{"title":"Brand New","offer_id":52449369260312,"sku":"9781841124520","price":10.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781841124520.jpg?v=1785196915","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/customer-relationships-sales-12-9-paperback-softback-9781841124520","provider":"Freshly Printed Books","version":"1.0","type":"link"}