{"product_id":"comptia-a-complete-study-guide-core-1-exam-220-1101-and-core-2-exam-220-1102-paperback-softback-9781119862918","title":"CompTIA A+ Complete Study Guide; Core 1 Exam 220–1101 and Core 2 Exam 220–1102 (Paperback \/ softback) 9781119862918","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eCompTIA A+ Complete Study Guide\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eCore 1 Exam 220–1101 and Core 2 Exam 220–1102\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eQuentin Docter (Author), Jon Buhagiar (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781119862918, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 25 April 2022\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e1744 pages\u003cbr\u003e23.9 x 18.9 x 5.1 cm, 1.946 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eThe Fifth Edition of the \u003ci\u003eCompTIA A+ Complete Study Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102\u003c\/i\u003e offers accessible and essential test preparation material for the popular A+ certification. Providing full coverage of all A+ exam objectives and competencies covered on the latest Core 1 and Core 2 exams, the book ensures you'll have the skills and knowledge to confidently succeed on the test and in the field as a new or early-career computer technician.\u003c\/p\u003e \u003cp\u003eThe book presents material on mobile devices, hardware, networking, virtualization and cloud computing, network, hardware, and software troubleshooting, operating systems, security, and operational procedures. Comprehensive discussions of all areas covered by the exams will give you a head start as you begin your career as a computer technician.\u003c\/p\u003e \u003cp\u003eThis new edition also offers:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eAccessible and easy-to-follow organization perfect to prepare you for one of the most popular certification exams on the market today\u003c\/li\u003e \u003cli\u003eOpportunities to practice skills that are in extraordinary demand in the IT industry\u003c\/li\u003e \u003cli\u003eAccess to the Sybex online test bank, with chapter review questions, full-length practice exams, hundreds of electronic flashcards, and a glossary of key terms, all supported by Wiley's support agents who are available 24x7 via email or live chat to assist with access and login questions\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003ePerfect for anyone prepping for the Core 1 and Core 2 A+ exams, \u003ci\u003eCompTIA A+ Complete Study Guide: Core 1 Exam 220-1101 and Core 2 Exam 220-1102\u003c\/i\u003e is a must-have resource for new and early-career computer technicians seeking to improve their skills and increase their efficacy in the field.\u003c\/p\u003e \u003cp\u003eAnd save 10% when you purchase your CompTIA exam voucher with our exclusive WILEY10 coupon code.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eIntroduction xxvii\u003c\/p\u003e \u003cp\u003eAssessment Test lxxxii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I 220- 1101 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Motherboards, Processors, and Memory 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Motherboards 7\u003c\/p\u003e \u003cp\u003eMotherboard Form Factors 7\u003c\/p\u003e \u003cp\u003eSystem Board Components 10\u003c\/p\u003e \u003cp\u003eUnderstanding Processors 42\u003c\/p\u003e \u003cp\u003eCPU Architecture 43\u003c\/p\u003e \u003cp\u003eCPU Characteristics 45\u003c\/p\u003e \u003cp\u003eUnderstanding Memory 49\u003c\/p\u003e \u003cp\u003eImportant Memory Terms 50\u003c\/p\u003e \u003cp\u003eTypes of Memory 54\u003c\/p\u003e \u003cp\u003eMemory Packaging 59\u003c\/p\u003e \u003cp\u003eUnderstanding Cooling Systems 63\u003c\/p\u003e \u003cp\u003eFans 63\u003c\/p\u003e \u003cp\u003eMemory Cooling 66\u003c\/p\u003e \u003cp\u003eHard Drive Cooling 67\u003c\/p\u003e \u003cp\u003eChipset Cooling 67\u003c\/p\u003e \u003cp\u003eCPU Cooling 67\u003c\/p\u003e \u003cp\u003eSummary 71\u003c\/p\u003e \u003cp\u003eExam Essentials 71\u003c\/p\u003e \u003cp\u003eReview Questions 73\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 1 77\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 2 78\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Expansion Cards, Storage Devices, and Power Supplies 79\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInstalling and Configuring Expansion Cards 81\u003c\/p\u003e \u003cp\u003eVideo 82\u003c\/p\u003e \u003cp\u003eMultimedia 83\u003c\/p\u003e \u003cp\u003eNetwork Interface Card 85\u003c\/p\u003e \u003cp\u003eInput\/Output 87\u003c\/p\u003e \u003cp\u003eAdapter Configuration 88\u003c\/p\u003e \u003cp\u003eUnderstanding Storage Devices 89\u003c\/p\u003e \u003cp\u003eHard Disk Drive Systems 90\u003c\/p\u003e \u003cp\u003eSolid- State Drives 96\u003c\/p\u003e \u003cp\u003eRaid 104\u003c\/p\u003e \u003cp\u003eRemovable Storage and Media 107\u003c\/p\u003e \u003cp\u003eInstalling, Removing, and Configuring Storage Devices 114\u003c\/p\u003e \u003cp\u003eUnderstanding Power Supplies 118\u003c\/p\u003e \u003cp\u003ePower Supply Input 119\u003c\/p\u003e \u003cp\u003ePower Supply Output and Ratings 120\u003c\/p\u003e \u003cp\u003ePower Connectors 121\u003c\/p\u003e \u003cp\u003eModular Power Supplies 125\u003c\/p\u003e \u003cp\u003eRedundant Power Supplies 126\u003c\/p\u003e \u003cp\u003eReplacing Power Supplies 129\u003c\/p\u003e \u003cp\u003eAC Adapters as Power Supplies 130\u003c\/p\u003e \u003cp\u003eSummary 131\u003c\/p\u003e \u003cp\u003eExam Essentials 131\u003c\/p\u003e \u003cp\u003eReview Questions 133\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 137\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Peripherals, Cables, and Connectors 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Cables and Connectors 140\u003c\/p\u003e \u003cp\u003eVideo Devices 141\u003c\/p\u003e \u003cp\u003eAudio Devices 154\u003c\/p\u003e \u003cp\u003eInput and Output Devices 156\u003c\/p\u003e \u003cp\u003eStorage Devices 159\u003c\/p\u003e \u003cp\u003eUnderstanding Cables and Connectors 160\u003c\/p\u003e \u003cp\u003ePeripheral Cables and Connectors 160\u003c\/p\u003e \u003cp\u003eSerial Ports 169\u003c\/p\u003e \u003cp\u003eVideo Cables and Connectors 170\u003c\/p\u003e \u003cp\u003eHard Drive Cables and Connectors 178\u003c\/p\u003e \u003cp\u003eSummary 184\u003c\/p\u003e \u003cp\u003eExam Essentials 185\u003c\/p\u003e \u003cp\u003eReview Questions 186\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 190\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Printers and Multifunction Devices 191\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Print Technologies and Imaging Processes 193\u003c\/p\u003e \u003cp\u003eImpact Printers 194\u003c\/p\u003e \u003cp\u003eInkjet Printers 196\u003c\/p\u003e \u003cp\u003eLaser Printers 205\u003c\/p\u003e \u003cp\u003eThermal Printers 217\u003c\/p\u003e \u003cp\u003e3D Printers 218\u003c\/p\u003e \u003cp\u003eInstalling and Maintaining Printers 223\u003c\/p\u003e \u003cp\u003ePrinter Interface Components 224\u003c\/p\u003e \u003cp\u003eInstalling and Sharing Local Printers 229\u003c\/p\u003e \u003cp\u003eInstalling and Sharing Networked Printers 241\u003c\/p\u003e \u003cp\u003ePerforming Printer Maintenance 251\u003c\/p\u003e \u003cp\u003eInstalling Printer Upgrades 257\u003c\/p\u003e \u003cp\u003eSummary 262\u003c\/p\u003e \u003cp\u003eExam Essentials 262\u003c\/p\u003e \u003cp\u003eReview Questions 264\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 268\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Networking Fundamentals 269\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Networking Principles 271\u003c\/p\u003e \u003cp\u003eNetwork Types 272\u003c\/p\u003e \u003cp\u003ePrimary Network Components 279\u003c\/p\u003e \u003cp\u003eNetwork Operating Systems 283\u003c\/p\u003e \u003cp\u003eNetwork Resource Access 283\u003c\/p\u003e \u003cp\u003eNetwork Topologies 286\u003c\/p\u003e \u003cp\u003eRules of Communication 290\u003c\/p\u003e \u003cp\u003eIdentifying Common Network Hardware 295\u003c\/p\u003e \u003cp\u003eNetwork Interface Cards 295\u003c\/p\u003e \u003cp\u003eCables and Connectors 299\u003c\/p\u003e \u003cp\u003eNetworking Components 314\u003c\/p\u003e \u003cp\u003eSummary 324\u003c\/p\u003e \u003cp\u003eExam Essentials 324\u003c\/p\u003e \u003cp\u003eReview Questions 327\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 331\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Introduction to TCP\/IP 333\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding TCP\/IP 335\u003c\/p\u003e \u003cp\u003eTCP\/IP Structure 336\u003c\/p\u003e \u003cp\u003eUnderstanding IP Addressing 346\u003c\/p\u003e \u003cp\u003eUnderstanding DHCP and DNS 356\u003c\/p\u003e \u003cp\u003eIPv6 365\u003c\/p\u003e \u003cp\u003eUnderstanding Virtual Networks 368\u003c\/p\u003e \u003cp\u003eVirtual Local Area Networks 368\u003c\/p\u003e \u003cp\u003eVirtual Private Networks 370\u003c\/p\u003e \u003cp\u003eSummary 372\u003c\/p\u003e \u003cp\u003eExam Essentials 372\u003c\/p\u003e \u003cp\u003eReview Questions 374\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 378\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Wireless and SOHO Networks 379\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Wireless Networking Technologies 381\u003c\/p\u003e \u003cp\u003e802.11 Networking Standards 382\u003c\/p\u003e \u003cp\u003eBluetooth Networking 393\u003c\/p\u003e \u003cp\u003eLong- Range Fixed Wireless 396\u003c\/p\u003e \u003cp\u003eRadio Frequency Networking Standards 398\u003c\/p\u003e \u003cp\u003eInstalling and Configuring SOHO Networks 402\u003c\/p\u003e \u003cp\u003eKeys to Planning a Network 402\u003c\/p\u003e \u003cp\u003eChoosing an Internet Connection 404\u003c\/p\u003e \u003cp\u003eChoosing Internal Network Connections 418\u003c\/p\u003e \u003cp\u003eInstalling the Network Infrastructure 422\u003c\/p\u003e \u003cp\u003eConfiguring Wireless Routers and Access Points 433\u003c\/p\u003e \u003cp\u003eSummary 449\u003c\/p\u003e \u003cp\u003eExam Essentials 449\u003c\/p\u003e \u003cp\u003eReview Questions 451\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 455\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Network Services, Virtualization, and Cloud Computing 457\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Network Services 459\u003c\/p\u003e \u003cp\u003eServer Roles 460\u003c\/p\u003e \u003cp\u003eInternet Appliances 473\u003c\/p\u003e \u003cp\u003eLegacy\/Embedded Systems 480\u003c\/p\u003e \u003cp\u003eInternet of Things Devices 482\u003c\/p\u003e \u003cp\u003eUnderstanding Virtualization and Cloud Computing 487\u003c\/p\u003e \u003cp\u003eConcepts of Cloud Computing 488\u003c\/p\u003e \u003cp\u003eConcepts of Virtualization 499\u003c\/p\u003e \u003cp\u003eSummary 515\u003c\/p\u003e \u003cp\u003eExam Essentials 516\u003c\/p\u003e \u003cp\u003eReview Questions 518\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 522\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Laptop and Mobile Device Hardware 523\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorking with Laptop and Mobile Device Hardware 526\u003c\/p\u003e \u003cp\u003eUnderstanding the Differences between Device Types 526\u003c\/p\u003e \u003cp\u003eDisassembling and Reassembling Laptops 531\u003c\/p\u003e \u003cp\u003eInstalling and Configuring Laptop Hardware 535\u003c\/p\u003e \u003cp\u003eSetting Up and Configuring Accessories and Ports 580\u003c\/p\u003e \u003cp\u003eSummary 584\u003c\/p\u003e \u003cp\u003eExam Essentials 585\u003c\/p\u003e \u003cp\u003eReview Questions 586\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 590\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Mobile Connectivity and Application Support 591\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Mobile Connectivity 593\u003c\/p\u003e \u003cp\u003eUnderstanding Cellular Networking Standards 595\u003c\/p\u003e \u003cp\u003eUsing Cellular Data Connections 597\u003c\/p\u003e \u003cp\u003eEstablishing Wi- Fi Connectivity 608\u003c\/p\u003e \u003cp\u003eEstablishing Bluetooth Connectivity 622\u003c\/p\u003e \u003cp\u003eUnderstanding Mobile App Support 635\u003c\/p\u003e \u003cp\u003eUnderstanding Location Services 635\u003c\/p\u003e \u003cp\u003eUnderstanding Mobile Device and App Management 641\u003c\/p\u003e \u003cp\u003eConfiguring Mobile Device Synchronization 654\u003c\/p\u003e \u003cp\u003eSyncing Android Devices 666\u003c\/p\u003e \u003cp\u003eSummary 668\u003c\/p\u003e \u003cp\u003eExam Essentials 668\u003c\/p\u003e \u003cp\u003eReview Questions 670\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 674\u003c\/p\u003e \u003cp\u003e\u003cb\u003e Chapter 11 Troubleshooting Methodology and Resolving Core Hardware Problems 675\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUsing the Troubleshooting Best Practice Methodology 678\u003c\/p\u003e \u003cp\u003eStep 1: Identify the Problem 678\u003c\/p\u003e \u003cp\u003eStep 2: Establish a Theory 683\u003c\/p\u003e \u003cp\u003eStep 3: Test the Theory 684\u003c\/p\u003e \u003cp\u003eStep 4: Establish a Plan of Action 687\u003c\/p\u003e \u003cp\u003eStep 5: Verify Functionality 688\u003c\/p\u003e \u003cp\u003eStep 6: Document Findings 689\u003c\/p\u003e \u003cp\u003eTroubleshooting Motherboards, CPUs, RAM, and Power Problems 690\u003c\/p\u003e \u003cp\u003eIdentifying General Hardware Symptoms and Causes 691\u003c\/p\u003e \u003cp\u003eIdentifying BIOS\/UEFI and POST Routine Problems 696\u003c\/p\u003e \u003cp\u003eIdentifying Motherboard and CPU Problems 700\u003c\/p\u003e \u003cp\u003eIdentifying Memory Issues 702\u003c\/p\u003e \u003cp\u003eIdentifying Power Supply Problems 705\u003c\/p\u003e \u003cp\u003eSummary 708\u003c\/p\u003e \u003cp\u003eExam Essentials 709\u003c\/p\u003e \u003cp\u003eReview Questions 711\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 715\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Hardware and Network Troubleshooting 717\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTroubleshooting Storage Drives and RAID Arrays 721\u003c\/p\u003e \u003cp\u003eLights and Sounds 722\u003c\/p\u003e \u003cp\u003eDevices Not Found 723\u003c\/p\u003e \u003cp\u003ePerformance Issues 724\u003c\/p\u003e \u003cp\u003eS.M.A.R.T. Diagnostics 725\u003c\/p\u003e \u003cp\u003eRAID Issues 729\u003c\/p\u003e \u003cp\u003eOptical Drive Issues 730\u003c\/p\u003e \u003cp\u003eTroubleshooting Video, Projector, and Display Issues 731\u003c\/p\u003e \u003cp\u003eVideo Input Issues 731\u003c\/p\u003e \u003cp\u003eVideo Image Problems 732\u003c\/p\u003e \u003cp\u003eOther Display Issues 735\u003c\/p\u003e \u003cp\u003eTroubleshooting Common Mobile Device Issues 737\u003c\/p\u003e \u003cp\u003ePower and Heat Issues 738\u003c\/p\u003e \u003cp\u003eInput Problems 741\u003c\/p\u003e \u003cp\u003eConnectivity Issues 743\u003c\/p\u003e \u003cp\u003ePhysical Damage and Malware 748\u003c\/p\u003e \u003cp\u003eTroubleshooting Printer Problems 751\u003c\/p\u003e \u003cp\u003eImpact Printer Problems 752\u003c\/p\u003e \u003cp\u003eInkjet Printer Problems 755\u003c\/p\u003e \u003cp\u003eLaser Printer Problems 759\u003c\/p\u003e \u003cp\u003eManaging Print Jobs 772\u003c\/p\u003e \u003cp\u003eTroubleshooting Networking Problems 779\u003c\/p\u003e \u003cp\u003eUsing Network Troubleshooting Tools 779\u003c\/p\u003e \u003cp\u003eResolving Connectivity Issues 799\u003c\/p\u003e \u003cp\u003eSummary 806\u003c\/p\u003e \u003cp\u003eExam Essentials 806\u003c\/p\u003e \u003cp\u003eReview Questions 809\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 813\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II 220- 1102 815\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Operating System Basics 817\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Operating Systems 819\u003c\/p\u003e \u003cp\u003eOperating System Terms and Concepts 821\u003c\/p\u003e \u003cp\u003eOperating Systems 823\u003c\/p\u003e \u003cp\u003eMinimum System Requirements 828\u003c\/p\u003e \u003cp\u003eUnderstanding Applications 830\u003c\/p\u003e \u003cp\u003eSystem Requirements for Applications 830\u003c\/p\u003e \u003cp\u003eApplication Installation 832\u003c\/p\u003e \u003cp\u003eSecurity Considerations 835\u003c\/p\u003e \u003cp\u003eOther Considerations for New Applications 835\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction to Windows 10 836\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWindows Editions 836\u003c\/p\u003e \u003cp\u003eWindows Features 840\u003c\/p\u003e \u003cp\u003eThe Windows Interface 851\u003c\/p\u003e \u003cp\u003eWhat’s in a Window? 864\u003c\/p\u003e \u003cp\u003eFile Management 867\u003c\/p\u003e \u003cp\u003ePreparing for the Exam 871\u003c\/p\u003e \u003cp\u003eSummary 872\u003c\/p\u003e \u003cp\u003eExam Essentials 872\u003c\/p\u003e \u003cp\u003eReview Questions 874\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 878\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Windows Configuration 879\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInteracting with Operating Systems 882\u003c\/p\u003e \u003cp\u003eTask Manager 882\u003c\/p\u003e \u003cp\u003eMicrosoft Management Console 888\u003c\/p\u003e \u003cp\u003eAdditional Tools 899\u003c\/p\u003e \u003cp\u003eControl Panel 905\u003c\/p\u003e \u003cp\u003eWindows Settings 937\u003c\/p\u003e \u003cp\u003eThe Windows Registry 960\u003c\/p\u003e \u003cp\u003eDisk Management 962\u003c\/p\u003e \u003cp\u003eGetting Disks Ready to Store Files and Programs 963\u003c\/p\u003e \u003cp\u003eChecking the Health of Hard Disks and Optimizing Their Performance 969\u003c\/p\u003e \u003cp\u003eSummary 970\u003c\/p\u003e \u003cp\u003eExam Essentials 970\u003c\/p\u003e \u003cp\u003eReview Questions 972\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 976\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 Windows Administration 977\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInstalling and Upgrading Windows 980\u003c\/p\u003e \u003cp\u003eWindows Installation Options 982\u003c\/p\u003e \u003cp\u003eThe Installation Process 984\u003c\/p\u003e \u003cp\u003eThe Upgrade Process 1002\u003c\/p\u003e \u003cp\u003eRepair Installation 1006\u003c\/p\u003e \u003cp\u003eRecovery Partition 1007\u003c\/p\u003e \u003cp\u003eSide- by- Side Upgrading Windows 10\/11 1007\u003c\/p\u003e \u003cp\u003eImage Deployment 1008\u003c\/p\u003e \u003cp\u003eUpgrading Editions of Windows 1008\u003c\/p\u003e \u003cp\u003eSecurity and Feature Updates 1008\u003c\/p\u003e \u003cp\u003eInstallation\/Upgrade Boot Options 1011\u003c\/p\u003e \u003cp\u003eConsiderations 1012\u003c\/p\u003e \u003cp\u003eCommand- Line Tools 1013\u003c\/p\u003e \u003cp\u003eNetworking in Windows 1030\u003c\/p\u003e \u003cp\u003eNetworking Models 1030\u003c\/p\u003e \u003cp\u003eUser Authentication 1034\u003c\/p\u003e \u003cp\u003eEstablishing a Network Connection 1036\u003c\/p\u003e \u003cp\u003eAccessing Resources 1041\u003c\/p\u003e \u003cp\u003eFirewall Settings 1044\u003c\/p\u003e \u003cp\u003eClient Network Configuration 1046\u003c\/p\u003e \u003cp\u003eSummary 1050\u003c\/p\u003e \u003cp\u003eExam Essentials 1050\u003c\/p\u003e \u003cp\u003eReview Questions 1052\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1056\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Working with macOS and Linux 1057\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003emacOS and Linux 1060\u003c\/p\u003e \u003cp\u003eApplications on macOS 1061\u003c\/p\u003e \u003cp\u003eInstalling Applications from the App Store 1061\u003c\/p\u003e \u003cp\u003eInstalling Downloadable Applications 1062\u003c\/p\u003e \u003cp\u003eManaging Applications 1064\u003c\/p\u003e \u003cp\u003eCreating Shortcuts 1065\u003c\/p\u003e \u003cp\u003eBest Practices 1065\u003c\/p\u003e \u003cp\u003eScheduled Backups 1065\u003c\/p\u003e \u003cp\u003eScheduled Disk Maintenance 1068\u003c\/p\u003e \u003cp\u003eSystem Updates\/App Store 1068\u003c\/p\u003e \u003cp\u003ePatch Management 1069\u003c\/p\u003e \u003cp\u003eDriver\/Firmware Updates 1070\u003c\/p\u003e \u003cp\u003eAntivirus\/Antimalware Updates 1071\u003c\/p\u003e \u003cp\u003eTools 1071\u003c\/p\u003e \u003cp\u003eSystem Preferences 1073\u003c\/p\u003e \u003cp\u003eFeatures 1082\u003c\/p\u003e \u003cp\u003eBasic Linux Commands 1087\u003c\/p\u003e \u003cp\u003eUnderstanding the Syntax of Shell Commands 1088\u003c\/p\u003e \u003cp\u003eDiscovering and Using Linux Commands 1089\u003c\/p\u003e \u003cp\u003eBecoming root (Super User) 1091\u003c\/p\u003e \u003cp\u003eMaintaining the Operating System 1092\u003c\/p\u003e \u003cp\u003eManaging Processes 1095\u003c\/p\u003e \u003cp\u003eDirectory Navigation 1097\u003c\/p\u003e \u003cp\u003eDirectory Listings 1098\u003c\/p\u003e \u003cp\u003eChanging Permissions and Ownership 1099\u003c\/p\u003e \u003cp\u003eWorking with Files 1100\u003c\/p\u003e \u003cp\u003eWorking with Directories 1103\u003c\/p\u003e \u003cp\u003eNetworking Utilities 1104\u003c\/p\u003e \u003cp\u003eGetting Help 1106\u003c\/p\u003e \u003cp\u003eLinux and Windows 1106\u003c\/p\u003e \u003cp\u003eSummary 1108\u003c\/p\u003e \u003cp\u003eExam Essentials 1109\u003c\/p\u003e \u003cp\u003eReview Questions 1110\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1114\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 17 Security Concepts 1115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePhysical Security Concepts 1121\u003c\/p\u003e \u003cp\u003eAccess Control Vestibule 1121\u003c\/p\u003e \u003cp\u003eBadge Reader 1122\u003c\/p\u003e \u003cp\u003eVideo Surveillance 1122\u003c\/p\u003e \u003cp\u003eMotion Sensors 1123\u003c\/p\u003e \u003cp\u003eAlarm System 1124\u003c\/p\u003e \u003cp\u003eDoor Locks 1124\u003c\/p\u003e \u003cp\u003eEquipment Locks 1125\u003c\/p\u003e \u003cp\u003eSecurity Guards 1127\u003c\/p\u003e \u003cp\u003eFences 1127\u003c\/p\u003e \u003cp\u003eBollards 1128\u003c\/p\u003e \u003cp\u003ePhysical Security for Staff 1128\u003c\/p\u003e \u003cp\u003eKey Fobs 1129\u003c\/p\u003e \u003cp\u003eSmartcards and RFID Badges 1129\u003c\/p\u003e \u003cp\u003eKeys 1130\u003c\/p\u003e \u003cp\u003eBiometrics 1131\u003c\/p\u003e \u003cp\u003eLighting 1132\u003c\/p\u003e \u003cp\u003eMagnetometers 1132\u003c\/p\u003e \u003cp\u003eLogical Security 1132\u003c\/p\u003e \u003cp\u003ePrinciple of Least Privilege 1133\u003c\/p\u003e \u003cp\u003eAccess Control Lists 1133\u003c\/p\u003e \u003cp\u003eAuthentication Factors 1135\u003c\/p\u003e \u003cp\u003eMultifactor Authentication 1135\u003c\/p\u003e \u003cp\u003eMobile Device Management (MDM) 1137\u003c\/p\u003e \u003cp\u003eActive Directory 1138\u003c\/p\u003e \u003cp\u003eMalware 1143\u003c\/p\u003e \u003cp\u003eRansomware 1144\u003c\/p\u003e \u003cp\u003eTrojans 1144\u003c\/p\u003e \u003cp\u003eKeyloggers 1145\u003c\/p\u003e \u003cp\u003eRootkits 1145\u003c\/p\u003e \u003cp\u003eSpyware 1145\u003c\/p\u003e \u003cp\u003eCryptominers 1146\u003c\/p\u003e \u003cp\u003eViruses 1146\u003c\/p\u003e \u003cp\u003eVirus Transmission in a Network 1150\u003c\/p\u003e \u003cp\u003eBotnets 1151\u003c\/p\u003e \u003cp\u003eWorms 1151\u003c\/p\u003e \u003cp\u003eMitigating Software Threats 1151\u003c\/p\u003e \u003cp\u003eAntivirus 1152\u003c\/p\u003e \u003cp\u003eAntimalware 1153\u003c\/p\u003e \u003cp\u003eRecovery Console 1154\u003c\/p\u003e \u003cp\u003eEnd- User Education 1154\u003c\/p\u003e \u003cp\u003eSoftware Firewalls 1156\u003c\/p\u003e \u003cp\u003eReinstalling the OS 1158\u003c\/p\u003e \u003cp\u003eSocial Engineering Attacks, Threats, and Vulnerabilities 1159\u003c\/p\u003e \u003cp\u003ePhishing 1160\u003c\/p\u003e \u003cp\u003eShoulder Surfing 1161\u003c\/p\u003e \u003cp\u003eTailgating 1161\u003c\/p\u003e \u003cp\u003eImpersonation 1162\u003c\/p\u003e \u003cp\u003eDumpster Diving 1162\u003c\/p\u003e \u003cp\u003eEvil Twin 1162\u003c\/p\u003e \u003cp\u003eCommon Security Threats 1163\u003c\/p\u003e \u003cp\u003eDenial- of- Service Attacks 1163\u003c\/p\u003e \u003cp\u003eZero- Day Attacks 1165\u003c\/p\u003e \u003cp\u003eSpoofing Attacks 1166\u003c\/p\u003e \u003cp\u003eOn- Path Attack (Previously Known as Man- in- the- Middle Attack) 1167\u003c\/p\u003e \u003cp\u003ePassword Attacks 1167\u003c\/p\u003e \u003cp\u003eInsider Threat 1168\u003c\/p\u003e \u003cp\u003eSQL Injection 1169\u003c\/p\u003e \u003cp\u003eCross- Site Scripting (XSS) 1169\u003c\/p\u003e \u003cp\u003eExploits and Vulnerabilities 1170\u003c\/p\u003e \u003cp\u003eNoncompliant Systems 1170\u003c\/p\u003e \u003cp\u003ePatching and Updates 1170\u003c\/p\u003e \u003cp\u003eOperating Systems Life Cycle 1171\u003c\/p\u003e \u003cp\u003eUnprotected Systems 1171\u003c\/p\u003e \u003cp\u003eByod 1171\u003c\/p\u003e \u003cp\u003eSecurity Best Practices 1172\u003c\/p\u003e \u003cp\u003eData Encryption 1172\u003c\/p\u003e \u003cp\u003eSetting Strong Passwords 1173\u003c\/p\u003e \u003cp\u003eRequiring Passwords 1174\u003c\/p\u003e \u003cp\u003ePassword Expiration 1175\u003c\/p\u003e \u003cp\u003eEnd- User Best Practices 1176\u003c\/p\u003e \u003cp\u003eAccount Management 1177\u003c\/p\u003e \u003cp\u003eDisable AutoRun 1181\u003c\/p\u003e \u003cp\u003eDestruction and Disposal Methods 1183\u003c\/p\u003e \u003cp\u003eRecycling or Repurposing Best Practices 1183\u003c\/p\u003e \u003cp\u003ePhysical Destruction 1185\u003c\/p\u003e \u003cp\u003eSummary 1187\u003c\/p\u003e \u003cp\u003eExam Essentials 1187\u003c\/p\u003e \u003cp\u003eReview Questions 1190\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1194\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 18 Securing Operating Systems 1195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorking with Windows OS Security Settings 1199\u003c\/p\u003e \u003cp\u003eUsers and Groups 1199\u003c\/p\u003e \u003cp\u003eUser Authentication 1203\u003c\/p\u003e \u003cp\u003eNTFS vs. Share Permissions 1208\u003c\/p\u003e \u003cp\u003eShared Files and Folders 1215\u003c\/p\u003e \u003cp\u003eSystem Files and Folders 1218\u003c\/p\u003e \u003cp\u003eWindows Security Features 1220\u003c\/p\u003e \u003cp\u003eWeb Browser Security 1228\u003c\/p\u003e \u003cp\u003eBrowser Download and Installation 1228\u003c\/p\u003e \u003cp\u003eExtensions and Plug- ins 1230\u003c\/p\u003e \u003cp\u003eCredentials Managers 1232\u003c\/p\u003e \u003cp\u003eSecure Data Transfers 1233\u003c\/p\u003e \u003cp\u003eSettings 1234\u003c\/p\u003e \u003cp\u003eSecuring a SOHO Network (Wireless) 1239\u003c\/p\u003e \u003cp\u003eChanging Default Usernames and Passwords 1240\u003c\/p\u003e \u003cp\u003eChanging the SSID 1240\u003c\/p\u003e \u003cp\u003eGuest Network Isolation 1240\u003c\/p\u003e \u003cp\u003eSetting Encryption 1241\u003c\/p\u003e \u003cp\u003eDisabling SSID Broadcast 1242\u003c\/p\u003e \u003cp\u003eWireless MAC Filtering 1242\u003c\/p\u003e \u003cp\u003eFrequencies 1243\u003c\/p\u003e \u003cp\u003eRadio Power Levels 1244\u003c\/p\u003e \u003cp\u003eAntenna and Access Point Placement 1245\u003c\/p\u003e \u003cp\u003eAssign Static IP Addresses 1245\u003c\/p\u003e \u003cp\u003eWPS 1246\u003c\/p\u003e \u003cp\u003eAuthentication 1246\u003c\/p\u003e \u003cp\u003eSecuring a SOHO Network (Wired) 1247\u003c\/p\u003e \u003cp\u003eChanging Default Credentials 1247\u003c\/p\u003e \u003cp\u003eUpgrading Firmware 1248\u003c\/p\u003e \u003cp\u003eFiltering 1248\u003c\/p\u003e \u003cp\u003eDHCP 1252\u003c\/p\u003e \u003cp\u003ePhysical Security 1252\u003c\/p\u003e \u003cp\u003eMobile Device Security 1253\u003c\/p\u003e \u003cp\u003eScreen Locks 1254\u003c\/p\u003e \u003cp\u003eRemote Wipes and Locator Applications 1256\u003c\/p\u003e \u003cp\u003eRemote Backup 1258\u003c\/p\u003e \u003cp\u003eFailed Login Attempts Restrictions 1258\u003c\/p\u003e \u003cp\u003eViruses and Malware on Mobile Devices 1259\u003c\/p\u003e \u003cp\u003eOperating System Updates 1260\u003c\/p\u003e \u003cp\u003eFull- Device Encryption 1260\u003c\/p\u003e \u003cp\u003eMultifactor Authentication 1260\u003c\/p\u003e \u003cp\u003eAuthenticator Applications 1261\u003c\/p\u003e \u003cp\u003eFirewalls 1261\u003c\/p\u003e \u003cp\u003ePolicies and Procedures 1261\u003c\/p\u003e \u003cp\u003eIoT Considerations 1263\u003c\/p\u003e \u003cp\u003eSummary 1263\u003c\/p\u003e \u003cp\u003eExam Essentials 1264\u003c\/p\u003e \u003cp\u003eReview Questions 1265\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 1269\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 19 Troubleshooting Operating Systems and Security 1271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTroubleshooting Common Microsoft Windows OS Problems 1275\u003c\/p\u003e \u003cp\u003eCommon Symptoms 1275\u003c\/p\u003e \u003cp\u003eCommon Troubleshooting Steps 1297\u003c\/p\u003e \u003cp\u003eTroubleshooting Security Issues 1309\u003c\/p\u003e \u003cp\u003eCommon Symptoms 1310\u003c\/p\u003e \u003cp\u003eBrowser- Related Symptoms 1315\u003c\/p\u003e \u003cp\u003eBest Practices for Malware Removal 1318\u003c\/p\u003e \u003cp\u003e1. Identify and Verify Malware Symptoms 1318\u003c\/p\u003e \u003cp\u003e2. Quarantine Infected Systems 1319\u003c\/p\u003e \u003cp\u003e3. Disable System Restore in Windows 1320\u003c\/p\u003e \u003cp\u003e4. Remediate Infected Systems 1321\u003c\/p\u003e \u003cp\u003e5. Schedule Scans and Run Updates 1323\u003c\/p\u003e \u003cp\u003e6. Enable System Restore and Create a Restore Point in Windows 1324\u003c\/p\u003e \u003cp\u003e7. Educate the End User 1325\u003c\/p\u003e \u003cp\u003eTroubleshooting Mobile OS Issues 1325\u003c\/p\u003e \u003cp\u003eApplication Problems 1325\u003c\/p\u003e \u003cp\u003ePerformance Issues 1327\u003c\/p\u003e \u003cp\u003eOS Fails to Update 1329\u003c\/p\u003e \u003cp\u003eExtremely Short Battery Life 1330\u003c\/p\u003e \u003cp\u003eConnectivity Issues 1331\u003c\/p\u003e \u003cp\u003eAutorotate Issues 1334\u003c\/p\u003e \u003cp\u003eTroubleshooting Mobile Security Issues 1335\u003c\/p\u003e \u003cp\u003eSecurity Concerns 1336\u003c\/p\u003e \u003cp\u003eCommon Symptoms 1338\u003c\/p\u003e \u003cp\u003eSummary 1341\u003c\/p\u003e \u003cp\u003eExam Essentials 1342\u003c\/p\u003e \u003cp\u003eReview Questions 1343\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1346\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 20 Scripting and Remote Access 1347\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eScripting 1349\u003c\/p\u003e \u003cp\u003eScripting Basics 1351\u003c\/p\u003e \u003cp\u003eScripting Languages 1355\u003c\/p\u003e \u003cp\u003eScripting Use Cases 1366\u003c\/p\u003e \u003cp\u003eScript Considerations 1373\u003c\/p\u003e \u003cp\u003eRemote Access 1375\u003c\/p\u003e \u003cp\u003eRemote Desktop Protocol 1375\u003c\/p\u003e \u003cp\u003eVirtual Private Network (VPN) 1376\u003c\/p\u003e \u003cp\u003eVirtual Network Computing 1379\u003c\/p\u003e \u003cp\u003eTelnet 1379\u003c\/p\u003e \u003cp\u003eSecure Shell 1380\u003c\/p\u003e \u003cp\u003eRemote Monitoring and Management 1381\u003c\/p\u003e \u003cp\u003eRemote Access Tools 1382\u003c\/p\u003e \u003cp\u003eSecurity Considerations 1387\u003c\/p\u003e \u003cp\u003eSummary 1387\u003c\/p\u003e \u003cp\u003eExam Essentials 1388\u003c\/p\u003e \u003cp\u003eReview Questions 1389\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1392\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 21 Safety and Environmental Concerns 1393\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Safety Procedures 1395\u003c\/p\u003e \u003cp\u003eIdentifying Potential Safety Hazards 1395\u003c\/p\u003e \u003cp\u003eCreating a Safe Workplace 1407\u003c\/p\u003e \u003cp\u003eUnderstanding Environmental Controls 1417\u003c\/p\u003e \u003cp\u003eManaging the Physical Environment 1418\u003c\/p\u003e \u003cp\u003eHandling and Disposing of Computer Equipment 1424\u003c\/p\u003e \u003cp\u003eUnderstanding Policies, Licensing, and Privacy 1433\u003c\/p\u003e \u003cp\u003eDealing with Prohibited Content\/Activity 1434\u003c\/p\u003e \u003cp\u003eIncident Response 1435\u003c\/p\u003e \u003cp\u003eManaging Software Licenses 1440\u003c\/p\u003e \u003cp\u003eManaging Sensitive Information 1443\u003c\/p\u003e \u003cp\u003eSummary 1446\u003c\/p\u003e \u003cp\u003eExam Essentials 1446\u003c\/p\u003e \u003cp\u003eReview Questions 1448\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 1452\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 22 Documentation and Professionalism 1453\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDocumentation and Support 1457\u003c\/p\u003e \u003cp\u003eTicketing Systems 1458\u003c\/p\u003e \u003cp\u003eAsset Management 1462\u003c\/p\u003e \u003cp\u003eCommon Documentation 1466\u003c\/p\u003e \u003cp\u003eKnowledge Base\/Articles 1475\u003c\/p\u003e \u003cp\u003eChange Management Best Practices 1476\u003c\/p\u003e \u003cp\u003eDisaster Prevention and Recovery 1482\u003c\/p\u003e \u003cp\u003eData Backups 1483\u003c\/p\u003e \u003cp\u003eBattery Backup\/UPS 1489\u003c\/p\u003e \u003cp\u003ePower Generators 1490\u003c\/p\u003e \u003cp\u003eSurge Protection 1491\u003c\/p\u003e \u003cp\u003eAccount Recovery Options 1492\u003c\/p\u003e \u003cp\u003eDemonstrating Professionalism 1494\u003c\/p\u003e \u003cp\u003eProfessional Appearance 1495\u003c\/p\u003e \u003cp\u003eCommunicating with Customers 1496\u003c\/p\u003e \u003cp\u003eUsing Appropriate Behavior 1500\u003c\/p\u003e \u003cp\u003ePutting It All in Perspective 1507\u003c\/p\u003e \u003cp\u003eSummary 1508\u003c\/p\u003e \u003cp\u003eExam Essentials 1508\u003c\/p\u003e \u003cp\u003eReview Questions 1510\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1514\u003c\/p\u003e \u003cp\u003eAppendix A Answers to the Review Questions 1515\u003c\/p\u003e \u003cp\u003eChapter 1: Motherboards, Processors, and Memory 1516\u003c\/p\u003e \u003cp\u003eChapter 2: Expansion Cards, Storage Devices, and Power Supplies 1518\u003c\/p\u003e \u003cp\u003eChapter 3: Peripherals, Cables, and Connectors 1520\u003c\/p\u003e \u003cp\u003eChapter 4: Printers and Multifunction Devices 1521\u003c\/p\u003e \u003cp\u003eChapter 5: Networking Fundamentals 1523\u003c\/p\u003e \u003cp\u003eChapter 6: Introduction to TCP\/IP 1525\u003c\/p\u003e \u003cp\u003eChapter 7: Wireless and SOHO Networks 1527\u003c\/p\u003e \u003cp\u003eChapter 8: Network Services, Virtualization, and Cloud Computing 1529\u003c\/p\u003e \u003cp\u003eChapter 9: Laptop and Mobile Device Hardware 1531\u003c\/p\u003e \u003cp\u003eChapter 10: Mobile Connectivity and Application Support 1533\u003c\/p\u003e \u003cp\u003eChapter 11: Troubleshooting Methodology and Resolving Core Hardware Problems 1535\u003c\/p\u003e \u003cp\u003eChapter 12: Hardware and Network Troubleshooting 1537\u003c\/p\u003e \u003cp\u003eChapter 13: Operating System Basics 1539\u003c\/p\u003e \u003cp\u003eChapter 14: Windows Configuration 1540\u003c\/p\u003e \u003cp\u003eChapter 15: Windows Administration 1543\u003c\/p\u003e \u003cp\u003eChapter 16: Working with macOS and Linux 1545\u003c\/p\u003e \u003cp\u003eChapter 17: Security Concepts 1547\u003c\/p\u003e \u003cp\u003eChapter 18: Securing Operating Systems 1549\u003c\/p\u003e \u003cp\u003eChapter 19: Troubleshooting Operating Systems and Security 1551\u003c\/p\u003e \u003cp\u003eChapter 20: Scripting and Remote Access 1554\u003c\/p\u003e \u003cp\u003eChapter 21: Safety and Environmental Concerns 1556\u003c\/p\u003e \u003cp\u003eChapter 22: Documentation and Professionalism 1558\u003c\/p\u003e \u003cp\u003eAppendix B Answers to Performance- Based Questions 1561\u003c\/p\u003e \u003cp\u003eChapter 1: Motherboards, Processors, and Memory 1562\u003c\/p\u003e \u003cp\u003eChapter 2: Expansion Cards, Storage Devices, and Power Supplies 1563\u003c\/p\u003e \u003cp\u003eChapter 3: Peripherals, Cables, and Connectors 1563\u003c\/p\u003e \u003cp\u003eChapter 4: Printers and Multifunction Devices 1564\u003c\/p\u003e \u003cp\u003eChapter 5: Networking Fundamentals 1565\u003c\/p\u003e \u003cp\u003eChapter 6: Introduction to TCP\/IP 1566\u003c\/p\u003e \u003cp\u003eChapter 7: Wireless and SOHO Networks 1566\u003c\/p\u003e \u003cp\u003eChapter 8: Network Services, Virtualization, and Cloud Computing 1567\u003c\/p\u003e \u003cp\u003eChapter 9: Laptop and Mobile Device Hardware 1568\u003c\/p\u003e \u003cp\u003eChapter 10: Mobile Connectivity and Application Support 1568\u003c\/p\u003e \u003cp\u003eChapter 11: Troubleshooting Methodology and Resolving Core Hardware Problems 1569\u003c\/p\u003e \u003cp\u003eChapter 12: Hardware and Network Troubleshooting 1569\u003c\/p\u003e \u003cp\u003eChapter 13: Operating System Basics 1570\u003c\/p\u003e \u003cp\u003eChapter 14: Windows Configuration 1570\u003c\/p\u003e \u003cp\u003eChapter 15: Windows Administration 1571\u003c\/p\u003e \u003cp\u003eChapter 16: Working with macOS and Linux 1575\u003c\/p\u003e \u003cp\u003eChapter 17: Security Concepts 1577\u003c\/p\u003e \u003cp\u003eChapter 18: Securing Operating Systems 1577\u003c\/p\u003e \u003cp\u003eChapter 19: Troubleshooting Operating Systems and Security 1578\u003c\/p\u003e \u003cp\u003eChapter 20: Scripting and Remote Access 1578\u003c\/p\u003e \u003cp\u003eChapter 21: Safety and Environmental Concerns 1579\u003c\/p\u003e \u003cp\u003eChapter 22: Documentation and Professionalism 1579\u003c\/p\u003e \u003cp\u003eIndex 1581\u003c\/p\u003e \u003cp\u003eExercise 2.1 Removing an Internal Storage Device 115\u003c\/p\u003e \u003cp\u003eExercise 2.2 Installing an Internal Storage Device 116\u003c\/p\u003e \u003cp\u003eExercise 2.3 Removing a Power Supply 130\u003c\/p\u003e \u003cp\u003eExercise 3.1 Changing the Refresh Rate in Windows 10 143\u003c\/p\u003e \u003cp\u003eExercise 3.2 Changing the Settings for Multiple Monitors 148\u003c\/p\u003e \u003cp\u003eExercise 4.1 Identifying the Parts of an Inkjet Printer 203\u003c\/p\u003e \u003cp\u003eExercise 4.2 Installing a USB Printer in Windows 10 239\u003c\/p\u003e \u003cp\u003eExercise 4.3 Installing a TCP\/IP Printer in Windows 10 242\u003c\/p\u003e \u003cp\u003eExercise 4.4 Determining if Bonjour Is Installed in Windows 244\u003c\/p\u003e \u003cp\u003eExercise 4.5 Scanning a Document to Google Drive 250\u003c\/p\u003e \u003cp\u003eExercise 4.6 Using an Inkjet Cleaning Solution 255\u003c\/p\u003e \u003cp\u003eExercise 4.7 Installing Memory into a Laser Printer 258\u003c\/p\u003e \u003cp\u003eExercise 5.1 Pricing Network Cables 313\u003c\/p\u003e \u003cp\u003eExercise 7.1 The Cost of Networking 422\u003c\/p\u003e \u003cp\u003eExercise 7.2 Installing an Internal NIC in Windows 10 422\u003c\/p\u003e \u003cp\u003eExercise 8.1 Configuring Windows 10 to Use a Proxy Server 477\u003c\/p\u003e \u003cp\u003eExercise 8.2 Using Google’s Cloud Services 497\u003c\/p\u003e \u003cp\u003eExercise 8.3 Enabling Hyper- V in Windows 10 503\u003c\/p\u003e \u003cp\u003eExercise 8.4 Installing VirtualBox and Lubuntu on Windows 10 508\u003c\/p\u003e \u003cp\u003eExercise 9.1 Removing Speakers from a Laptop 536\u003c\/p\u003e \u003cp\u003eExercise 9.2 Removing the Display Assembly 544\u003c\/p\u003e \u003cp\u003eExercise 9.3 Removing the Display Panel 546\u003c\/p\u003e \u003cp\u003eExercise 9.4 Removing the Motherboard from a Laptop 549\u003c\/p\u003e \u003cp\u003eExercise 9.5 Replacing Laptop Memory 553\u003c\/p\u003e \u003cp\u003eExercise 9.6 Removing an M 2 SSD from a Laptop 557\u003c\/p\u003e \u003cp\u003eExercise 9.7 Removing a Laptop Keyboard 560\u003c\/p\u003e \u003cp\u003eExercise 9.8 Disabling a Touchpad in Windows 10 563\u003c\/p\u003e \u003cp\u003eExercise 9.9 Removing an Internal Laptop Battery 568\u003c\/p\u003e \u003cp\u003eExercise 9.10 Removing the System Fan 572\u003c\/p\u003e \u003cp\u003eExercise 9.11 Removing the CPU Heat Sink 573\u003c\/p\u003e \u003cp\u003eExercise 9.12 Removing the Wireless NIC 574\u003c\/p\u003e \u003cp\u003eExercise 9.13 Removing the CMOS Battery 575\u003c\/p\u003e \u003cp\u003eExercise 9.14 Flashing the System BIOS 576\u003c\/p\u003e \u003cp\u003eExercise 10.1 Connecting an iPhone to a Wi- Fi Network 609\u003c\/p\u003e \u003cp\u003eExercise 10.2 Connecting an Android Phone to a Wi- Fi Network 611\u003c\/p\u003e \u003cp\u003eExercise 10.3 Disabling Cellular Use for Data Networking on an iPhone 614\u003c\/p\u003e \u003cp\u003eExercise 10.4 Disabling Cellular Use for Data Networking in Android OS 616\u003c\/p\u003e \u003cp\u003eExercise 10.5 Setting Up a VPN in Android 619\u003c\/p\u003e \u003cp\u003eExercise 10.6 Pairing an Android Device with a Windows Laptop 623\u003c\/p\u003e \u003cp\u003eExercise 10.7 Pairing an iPhone with a Vehicle’s Sound System 632\u003c\/p\u003e \u003cp\u003eExercise 10.8 Configuring Location Services in iOS 638\u003c\/p\u003e \u003cp\u003eExercise 10.9 Email Account Configuration on an iPhone 645\u003c\/p\u003e \u003cp\u003eExercise 10.10 Email Account Configuration in Android 648\u003c\/p\u003e \u003cp\u003eExercise 10.11 Enabling ActiveSync in iOS 658\u003c\/p\u003e \u003cp\u003eExercise 11.1 Troubleshooting Practice 707\u003c\/p\u003e \u003cp\u003eExercise 12.1 Using a S M A R T Software Utility in Windows 729\u003c\/p\u003e \u003cp\u003eExercise 12.2 Stopping and Restarting the Print Spooler in Windows 10 775\u003c\/p\u003e \u003cp\u003eExercise 12.3 Renewing an IP Address in Windows 10 787\u003c\/p\u003e \u003cp\u003eExercise 12.4 Renewing an IP Address from the Command Line 789\u003c\/p\u003e \u003cp\u003eExercise 12.5 Using the net share Command in Windows 795\u003c\/p\u003e \u003cp\u003eExercise 13.1 Changing a Screen Saver in Windows 854\u003c\/p\u003e \u003cp\u003eExercise 13.2 Auto- Hiding the Taskbar 856\u003c\/p\u003e \u003cp\u003eExercise 13.3 Starting a Program from the Run Window 859\u003c\/p\u003e \u003cp\u003eExercise 14.1 Working with Task Manager 887\u003c\/p\u003e \u003cp\u003eExercise 14.2 Working with Performance Monitor 896\u003c\/p\u003e \u003cp\u003eExercise 14.3 Changing the Time Zone 908\u003c\/p\u003e \u003cp\u003eExercise 14.4 Showing Hidden Files and Folders 913\u003c\/p\u003e \u003cp\u003eExercise 15.1 Command- Line Directory Management 1015\u003c\/p\u003e \u003cp\u003eExercise 15.2 Running chkdsk within Windows 1025\u003c\/p\u003e \u003cp\u003eExercise 15.3 Running chkdsk at the Command Line 1026\u003c\/p\u003e \u003cp\u003eExercise 16.1 Installing Applications on macOS 1063\u003c\/p\u003e \u003cp\u003eExercise 16.2 Uninstalling Applications on macOS 1065\u003c\/p\u003e \u003cp\u003eExercise 16.3 Working with Files 1103\u003c\/p\u003e \u003cp\u003eExercise 17.1 Testing Your Antimalware 1153\u003c\/p\u003e \u003cp\u003eExercise 17.2 Testing Social Engineering 1160\u003c\/p\u003e \u003cp\u003eExercise 18.1 Examining a Security Token 1207\u003c\/p\u003e \u003cp\u003eExercise 18.2 Examining File Permissions 1214\u003c\/p\u003e \u003cp\u003eExercise 18.3 Working with File Hashes 1230\u003c\/p\u003e \u003cp\u003eExercise 18.4 Setting the Passcode Lock on an iPhone 1255\u003c\/p\u003e \u003cp\u003eExercise 18.5 Setting the Passcode Lock on an Android Phone 1255\u003c\/p\u003e \u003cp\u003eExercise 19.1 Reviewing Reliability Monitor 1288\u003c\/p\u003e \u003cp\u003eExercise 19.2 Manually Creating a Restore Point in Windows 1304\u003c\/p\u003e \u003cp\u003eExercise 20.1 Creating and Running a Windows Batch Script 1356\u003c\/p\u003e \u003cp\u003eExercise 20.2 Creating Your First PowerShell Script 1360\u003c\/p\u003e \u003cp\u003eExercise 21.1 Finding Trip Hazards 1413\u003c\/p\u003e \u003cp\u003eExercise 21.2 Finding MSDSs 1425\u003c\/p\u003e \u003cp\u003eExercise 22.1 Understanding Punctuality 1501\u003c\/p\u003e \u003cp\u003eExercise 22.2 Surprise Someone 1505\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003c\/font\u003e","brand":"Sybex","offers":[{"title":"Brand New","offer_id":52502943498520,"sku":"9781119862918","price":31.97,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781119862918.jpg?v=1786320174","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/comptia-a-complete-study-guide-core-1-exam-220-1101-and-core-2-exam-220-1102-paperback-softback-9781119862918","provider":"Freshly Printed Books","version":"1.0","type":"link"}