{"product_id":"communication-skills-for-business-professionals-9781108594417","title":"Communication Skills for Business Professionals (Multiple-component retail product) 9781108594417","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eCommunication Skills for Business Professionals\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eWith its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eCeleste Lawson (Author), Robert Gill (Author), Angela Feekery (Author), Mieke Witsel (Author), Michael  Lewis (Author), Philip Cenere (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781108594417, Cambridge University Press\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eMultiple-component retail product, published 12 June 2019\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e488 pages, 125 colour illus.  23 tables\u003cbr\u003e25.5 x 19 x 2.3 cm, 1.11 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eCommunication Skills for Business Professionals, second edition, is a student-friendly introduction to effective communication in the workplace. Engagingly written, the text covers foundational topics such as audience, influence, channels, conflict and persuasion, before investigating more complex areas such as intercultural communication, virtual communication, researching in the era of 'fake news' and strategies for successful written communication. Taking a broad and current approach to concepts of communication and workplaces, Communication Skills for Business Professionals explores situations from virtual meetings between indie creatives, to speeches given by politicians, while still covering more traditional forms of professional communication, such as pitching to boards and memos. New pedagogical features such as skill builder class activities, margin definitions and links to online content make this book indispensable for teachers and students of communications alike.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePart I. Understanding Communication: 1. Introduction: communication in organisations\u003cbr\u003e 2. Organisations: structure and culture\u003cbr\u003e 3. Communication as a process\u003cbr\u003e 4. Understanding the audience\u003cbr\u003e 5. Persuasion, negotiation and conflict management\u003cbr\u003e 6. Working collaboratively\u003cbr\u003e 7. Intercultural communication\u003cbr\u003e Part II. Communicating In Organisations: 8. Communicating as business professionals\u003cbr\u003e 9. Engaging with information and research\u003cbr\u003e 10. Business correspondence: short form\u003cbr\u003e 11. Writing strategies for the business professional\u003cbr\u003e 12. Communicating in a web-based world\u003cbr\u003e 13. Oral communication\u003cbr\u003e 14. Meetings: in-person and online.\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business communication \u0026amp; presentation [\u003ca title=\"See our other books on Business communication \u0026amp; presentation\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20communication%20\u0026amp;%20presentation%20%5BKJP%5D%22\"\u003eKJP\u003c\/a\u003e], Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e], Economics, finance, business \u0026amp; management [\u003ca title=\"See our other books on Economics, finance, business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Economics,%20finance,%20business%20\u0026amp;%20management%20%5BK%5D%22\"\u003eK\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":46006061596952,"sku":"9781108594417","price":70.47,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/products\/9781108594417i_106e6a05-a96e-4ee7-a947-df0e9e87510e.jpg?v=1696707057","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/communication-skills-for-business-professionals-9781108594417","provider":"Freshly Printed Books","version":"1.0","type":"link"}