{"product_id":"cases-in-retailing-operational-perspectives-paperback-softback-9780631201731","title":"Cases in Retailing; Operational Perspectives (Paperback \/ softback) 9780631201731","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eCases in Retailing\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eOperational Perspectives\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eCathy Hart (Edited by), Hart (Author), Malcolm Kirkup (Edited by), Paul Walley (Edited by), Diane Preston (Edited by), Mohammed Rafiq (Edited by)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780631201731, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003ePaperback \/ softback, published 16 February 1997\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e264 pages\u003cbr\u003e23 x 15.6 x 1.8 cm, 0.397 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eThis new casebook on retailing contains 18 up-to-date cases contributed by a team of 22 authors from universities teaching retailing in the UK. The cases focus on the type of operational problems or issues likely to face young graduate managers in multiple retail businesses. The collaboration between major retailers and academic institutions has resulted in each case taking a highly practical, problem-solving approach.\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eCase Editors and Contributors. \u003cp\u003eForeword.\u003c\/p\u003e \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eThe Cases.\u003c\/p\u003e \u003cp\u003eAcknowledgements.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I: Marketing and Merchandising Management:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e1. Effective In-Store Promotion at Safeway: Melanie Chetwood (Manchester Metropolitan University).\u003c\/p\u003e \u003cp\u003e2. Store Layout and Merchandising in Fashion Retailing: Malcolm Kikcup and Linda Moirano (Loughborough University Business School and Bournemouth University).\u003c\/p\u003e \u003cp\u003e3. Store Merchandising in an Area of Urban Regeneratio: The Safeway Store at Crewe: Maureen Whitehead (Manchester Metropolitan University).\u003c\/p\u003e \u003cp\u003e4. The Operational Implications of Locational Decision Making: A Case Study of the Belfast Co-operative: J. Pal (Manchester Metropolitan University).\u003c\/p\u003e \u003cp\u003e5. Developing Customer Loyalty: The Saver Card Experience: Mohammed Rafiq (Loughborough University Business School).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II: Buyer\/Supplier Relationships and Logistics:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e6. The Development of Petrol Retailing at Tesco: Mike Pretious (University of Abertay).\u003c\/p\u003e \u003cp\u003e7. Scottish Co-op's Meat Purchasing and Supply: Transferring Responsibility for Leakage and Improving Profits: Keith Laity (Manchester Metropolitan University).\u003c\/p\u003e \u003cp\u003e8. Warehouse Management Systems at Tesco: John Davison (IBM (UK) Ltd).\u003c\/p\u003e \u003cp\u003e9. Managing Stock Management III in Safeway Stores: John Davison (IBM (K) Ltd).\u003c\/p\u003e \u003cp\u003e10. Retail Logistics: The Case of Tesco Stores: J. Fernie and L. Sparks (both University of Stirling).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III: Operations and Customer Service:\u003c\/b\u003e .\u003c\/p\u003e \u003cp\u003e11. Health Care Provision at Boots the Chemist: Stuart West (Oxford Brookes University Business School).\u003c\/p\u003e \u003cp\u003e12. Post Office Counters: Gary Davies (Manchester Business School).\u003c\/p\u003e \u003cp\u003e13. Developing a Security Strategy at Metro '99: Joshua Bamfield (Nene College of Higher Education).\u003c\/p\u003e \u003cp\u003e14. Electronic Customer Counting and Tracking Systems in Fashion Retailing: Malcolm Kirkup and Tim Denison (Loughborough University Business School and Cranfield School of Management).\u003c\/p\u003e \u003cp\u003e15. Managing a Store Relocation Project: Marks and Spencer in Kendal: Malcolm Kirkup (Loughborough University Business School).\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV: Human Resource Management:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e16. CORTCO: Management Competencies for Graduate Recruits to the Retail Industry: Diane Preston (Loughborough University Business School).\u003c\/p\u003e \u003cp\u003e17. A Tale of Two Store Managers: Performance Measurement at J. Sainsbury.\u003c\/p\u003e \u003cp\u003e18. The PR Side of Recruitment and Selection: Diane Preston (Loughborough University Business School).\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley-Blackwell","offers":[{"title":"Brand New","offer_id":52316783051032,"sku":"9780631201731","price":30.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780631201731.jpg?v=1781825392","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/cases-in-retailing-operational-perspectives-paperback-softback-9780631201731","provider":"Freshly Printed Books","version":"1.0","type":"link"}