{"product_id":"building-conflict-competent-teams-hardback-9780470189474","title":"Building Conflict Competent Teams (Hardback) 9780470189474","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eBuilding Conflict Competent Teams\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eCraig E. Runde (Author), Tim A. Flanagan (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470189474, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 24 June 2008\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e256 pages, Charts: 4 B\u0026amp;W, 0 Color; Tables: 1 B\u0026amp;W, 0 Color; Exhibits: 0 B\u0026amp;W, 0 Color\u003cbr\u003e23.6 x 16 x 2.3 cm, 0.449 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cem\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\"This book sets out a comprehensive, thoroughly researched guide to the crucial and inevitable role conflict plays in a team.\" (Publicnet.co.uk, Tuesday 22 July 2008)\u003c\/p\u003e\u003c\/font\u003e\u003c\/em\u003e\u003c\/p\u003e\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eUnderstanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team.  \u003cp\u003eAs the authors say, conflict is not to be avoided, but embraced and explored. This often results in new, previously unimagined opportunities, solutions and results. The authors include stories, interviews, and examples that provide entertaining and thought provoking insights. They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing your team?s current state of conflict competence and suggestions for addressing the challenges of today?s virtual and geographically dispersed teams.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003e1. A Team in Conflict 1\u003c\/p\u003e \u003cp\u003e2. Where Conflict Comes From, And Why It Is So Hard To Manage 19\u003c\/p\u003e \u003cp\u003e3. Creating the Right Climate 43\u003c\/p\u003e \u003cp\u003e4. Constructive Communication 75\u003c\/p\u003e \u003cp\u003e5. Techniques for Staying on Track 119\u003c\/p\u003e \u003cp\u003e6. Special Cases: Virtual and Global Teams 171\u003c\/p\u003e \u003cp\u003e7. Getting Started on the Road to Conflict Competence 189\u003c\/p\u003e \u003cp\u003eEpilogue 209\u003c\/p\u003e \u003cp\u003eResources 213\u003c\/p\u003e \u003cp\u003eReferences 217\u003c\/p\u003e \u003cp\u003eThe Authors 225\u003c\/p\u003e \u003cp\u003eIndex 227\u003c\/p\u003e \u003cp\u003eAbout the Center for Creative Leadership 235\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Jossey-Bass","offers":[{"title":"Brand New","offer_id":52501199814936,"sku":"9780470189474","price":21.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780470189474_159366.jpg?v=1786216635","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/building-conflict-competent-teams-hardback-9780470189474","provider":"Freshly Printed Books","version":"1.0","type":"link"}