{"product_id":"bridging-the-soft-skills-gap-how-to-teach-the-missing-basics-to-the-new-hybrid-workforce-hardback-9781119912064","title":"Bridging the Soft Skills Gap; How to Teach the Missing Basics to the New Hybrid Workforce (Hardback) 9781119912064","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eBridging the Soft Skills Gap\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003eHow to Teach the Missing Basics to the New Hybrid Workforce\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eBruce Tulgan (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781119912064, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 26 September 2022\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e304 pages\u003cbr\u003e23.1 x 15.8 x 3 cm, 0.499 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eNurture and develop well-rounded team players by focusing on soft skills development\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003ePeople entering the professional world are better educated than ever before. Their technical skills are often off-the-charts, helping them make short work of even the most challenging tasks. At the same time, however, many of these very same people lack soft skills we’ve often taken for granted. \u003c\/p\u003e\n\u003cp\u003eIn the newly revised second edition of \u003ci\u003eBridging the Soft Skills Gap: How to Teach the Missing Basics to the New Hybrid Workforce\u003c\/i\u003e, veteran business advisor, speaker, and consultant Bruce Tulgan delivers a practical and incisive roadmap to developing crucial professionalism, critical thinking, and teamwork skills. You’ll also find: \u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eA collection of 92 instructive lesson plans designed to break soft skills down into their component parts and teach them one manageable piece at a time\u003c\/li\u003e \u003cli\u003eAn exploration of the soft skills gap, including what it means and how its impact on your organization will be felt\u003c\/li\u003e \u003cli\u003eExplanations of why you can’t hire your way around a soft skills gap\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAn essential leadership handbook for executives, managers, and other business leaders, \u003ci\u003eBridging the Soft Skills Gap\u003c\/i\u003e is a must-read resource for human resources professionals, team leaders, and front-line employees who deal with promising, but unpolished, talent.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003ePart One the Soft Skills Gap 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePrologue Meet the Workforce of the Future 3\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 The Soft Skills Gap 9\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Soft Skills Gap: Growing Steadily from Gen X to Millennials to Gen Z to Whoever Comes Next 11\u003c\/p\u003e \u003cp\u003eSomething Much Larger Is Going on Here: The Post- Boomer Generational Shift 11\u003c\/p\u003e \u003cp\u003eSoft Skills Are – Sort of – About Conforming in an Age of Non conformism 14\u003c\/p\u003e \u003cp\u003eThe Soft Skills Gap: The Missing Basics in Today’s Workforce 17\u003c\/p\u003e \u003cp\u003eFace the Hard Realities of the Soft Skills Gap 24\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 You Can’t Hire Your Way Around the Soft Skills Gap 27\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStaffing Strategy and Hiring 28\u003c\/p\u003e \u003cp\u003eOnboarding and Up- to- Speed Training 33\u003c\/p\u003e \u003cp\u003ePerformance Management and Talent Development36 Ongoing Training 38\u003c\/p\u003e \u003cp\u003eThe Human Element: What Role Are You Going to Play? 43\u003c\/p\u003e \u003cp\u003eBecome a Teaching Style Manager 45\u003c\/p\u003e \u003cp\u003eTake It to the Next Level 48\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Unlocking the Power of Soft Skills 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDrill Down: The Missing Basics 52\u003c\/p\u003e \u003cp\u003eUnlocking the Power of Soft Skills 54\u003c\/p\u003e \u003cp\u003eUnlocking the Power: The Rest of This Book 59\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two Teaching the Missing Basics 61\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Teaching the Missing Basics of Professionalism 63\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTeaching Self- Evaluation 63\u003c\/p\u003e \u003cp\u003eSelf- Evaluation: Lesson Plan #1 68\u003c\/p\u003e \u003cp\u003eSelf- Evaluation: Lesson Plan #2 – Evaluating Yourself on Ability, Skill, and Will 69\u003c\/p\u003e \u003cp\u003eSelf- Evaluation: Lesson Plan #3 – Evaluating Yourself on Productivity, Quality, and Behavior 70\u003c\/p\u003e \u003cp\u003eSelf- Evaluation: Lesson Plan #4 – Evaluating Yourself on the Key Soft Skills Competencies71\u003c\/p\u003e \u003cp\u003eSelf- Evaluation: Lesson Plan #5 – Drill Down on Understanding the Key Soft Skills Competencies76\u003c\/p\u003e \u003cp\u003eSelf- Evaluation: Lesson Plan #6 – Explore Your Own Successes with the Key Soft Skills 80\u003c\/p\u003e \u003cp\u003eTeaching Personal Responsibility 84\u003c\/p\u003e \u003cp\u003ePersonal Responsibility: Lesson Plan #1 – Introduction 86\u003c\/p\u003e \u003cp\u003ePersonal Responsibility: Lesson Plan #2 – All the Factors That Get in Your Way 87\u003c\/p\u003e \u003cp\u003ePersonal Responsibility: Lesson Plan #3 – Considering the Most Common Factors, Mostly Outside Your Own Control, That Get in the Way at Work 88\u003c\/p\u003e \u003cp\u003ePersonal Responsibility: Lesson Plan #4 – Response Power 90\u003c\/p\u003e \u003cp\u003eTeaching Positive Attitude 92\u003c\/p\u003e \u003cp\u003ePositive Attitude: Lesson Plan #1 – Considering Theories of How to Be Your Best at Work 94\u003c\/p\u003e \u003cp\u003ePositive Attitude: Lesson Plan #2 – Defining “Good Attitude” Behaviors 95\u003c\/p\u003e \u003cp\u003ePositive Attitude: Lesson Plan #3 – Considering the Most Common Bad Attitudes 96\u003c\/p\u003e \u003cp\u003ePositive Attitude: Lesson Plan #4 – Considering Good Attitude Behaviors 98\u003c\/p\u003e \u003cp\u003ePositive Attitude: Lesson Plan #5 – for Individuals Who Need an Attitude Adjustment100\u003c\/p\u003e \u003cp\u003eTeaching Good Work Habits 101\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #1 – Overview: Wellness, Self- Presentation, Timeliness, Productivity, Attention to Detail, Follow- Through, Initiative 104\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #2 – Self- Assessment 106\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #3 – Self- Improvement Planning 108\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #4 – Wellness 109\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #5 – Planning a Wellness Initiative 110\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #6 – Self- Presentation 113\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #7 – Using a Time Log to Learn to Start Living by a Schedule 115\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #8 – How to Make a Basic Project Plan 119\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #9 – Taking Notes and Making Checklists 121\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #10 – How to Do a Time\/Motion Study on Your Own Work 123\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #11 – Spotlight on Follow- Through 124\u003c\/p\u003e \u003cp\u003eGood Work Habits: Lesson Plan #12 – Going the Extra Mile 125\u003c\/p\u003e \u003cp\u003eTeaching Interpersonal Communication Skills 126\u003c\/p\u003e \u003cp\u003eInterpersonal Communication Skills: Lesson Plan #1 – Introduction 129\u003c\/p\u003e \u003cp\u003eInterpersonal Communication Skills: Lesson Plan #2 – Self-Assessment 131\u003c\/p\u003e \u003cp\u003eInterpersonal Communication Skills: Lesson Plan #3 – Learning to Use the “People List” 133\u003c\/p\u003e \u003cp\u003eInterpersonal Communication Skills: Lesson Plan #4 – Put More Structure into Your Communication 137\u003c\/p\u003e \u003cp\u003eInterpersonal Communication Skills: Lesson Plan #5 – Put More Substance into Your Communication 139\u003c\/p\u003e \u003cp\u003eInterpersonal Communication Skills: Lesson Plan #6 – Preparing for Meetings 141\u003c\/p\u003e \u003cp\u003eInterpersonal Communication Skills: Lesson Plan #7 – Email Best Practices 142\u003c\/p\u003e \u003cp\u003eInterpersonal Communication Skills: Lesson Plan #8 – Communicating Remotely 144\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Teaching the Missing Basics of Critical Thinking 147\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTeaching Proactive Learning 147\u003c\/p\u003e \u003cp\u003eProactive Learning: Lesson Plan #1 – Knowledge Work 151\u003c\/p\u003e \u003cp\u003eProactive Learning: Lesson Plan #2 – Open Mind 155\u003c\/p\u003e \u003cp\u003eProactive Learning: Lesson Plan #3 – Suspend Judgment, Question Assumptions, and Seek to Learn 158\u003c\/p\u003e \u003cp\u003eProactive Learning: Lesson Plan #4 – Question Assumptions: What Do You Know? What Don’t You Know? 160\u003c\/p\u003e \u003cp\u003eProactive Learning: Lesson Plan #5 – Seeking Out Information, Technique, and Perspective 161\u003c\/p\u003e \u003cp\u003eProactive Learning: Lesson Plan #6 – Studying Information to Build Knowledge164\u003c\/p\u003e \u003cp\u003eProactive Learning: Lesson Plan #7 – Practicing Technique to Build Skills 166\u003c\/p\u003e \u003cp\u003eProactive Learning: Lesson Plan #8 – Contemplating Competing Perspectives to Build Wisdom 168\u003c\/p\u003e \u003cp\u003eTeaching Problem Solving 170\u003c\/p\u003e \u003cp\u003eProblem Solving: Lesson Plan #1 – Introduction 173\u003c\/p\u003e \u003cp\u003eProblem Solving: Lesson Plan #2 – Preventing or Avoiding Problems Before They Happen 174\u003c\/p\u003e \u003cp\u003eProblem Solving: Lesson Plan #3 – Ready- Made Solutions to Commonly Occurring Problems 175\u003c\/p\u003e \u003cp\u003eProblem Solving: Lesson Plan #4 – Common Denominators and Underlying Principles 177\u003c\/p\u003e \u003cp\u003eProblem Solving: Lesson Plan #5 – Applying the “After- Action” Review Tool 178\u003c\/p\u003e \u003cp\u003eProblem Solving: Lesson Plan #6 – Using the After- Action Review Tool to Learn from Others 180\u003c\/p\u003e \u003cp\u003eTeaching Decision Making 181\u003c\/p\u003e \u003cp\u003eDecision Making: Lesson Plan #1 – Introduction 184\u003c\/p\u003e \u003cp\u003eDecision Making: Lesson Plan #2 – Information Analysis: Simple Pros and Cons 186\u003c\/p\u003e \u003cp\u003eDecision Making: Lesson Plan #3 – Cause and Effect: Positive Outcomes 188\u003c\/p\u003e \u003cp\u003eDecision Making: Lesson Plan #4 – Cause and Effect: Negative Outcomes 189\u003c\/p\u003e \u003cp\u003eDecision Making: Lesson Plan #5 – Applying the After- Action Review Tool 190\u003c\/p\u003e \u003cp\u003eDecision Making: Lesson Plan #6 – Using the “Decision\/Action Tree” 191\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Teaching the Missing Basics of Teamwork 193\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTeaching Respect for Context 193\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #1 – Introduction 196\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #2 – Reading the Structure, Rules, Customs, Leadership 197\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #3 – Where Do You Fit? 199\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #4 – What Do You Need to Do to Adapt? 200\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #5 – Context- Limiting Factors 201\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #6 – Complicated Relationships 202\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #7 – Positive Contexts 203\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #8 – Negative Contexts 204\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #9 – Dealing with People with Bad Attitudes 205\u003c\/p\u003e \u003cp\u003eRespect for Context: Lesson Plan #10 – Dealing with People with “Great” Attitudes 207\u003c\/p\u003e \u003cp\u003eTeaching Citizenship 208\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #1 – Introduction 211\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #2 – The “Respect” for Others Model 213\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #3 – The “Best Interests” Model 215\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #4 – The “Civic” Model 216\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #5 – The “Communitarian” Model 217\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #6 – The “Common Sense” Model 218\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #7 – The “Solid Standards” Model 220\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #8 – The “Personal Sacrifice” Model 222\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #9 – The Theodore Roosevelt Model 224\u003c\/p\u003e \u003cp\u003eGood Citizenship: Lesson Plan #10 – Create Your Own Model 225\u003c\/p\u003e \u003cp\u003eTeaching Service 226\u003c\/p\u003e \u003cp\u003eService: Lesson Plan #1 – Introduction 230\u003c\/p\u003e \u003cp\u003eService: Lesson Plan #2 – Common Myths About “Service” in the Workplace 232\u003c\/p\u003e \u003cp\u003eService: Lesson Plan #3 – Realities About Service in the Workplace 233\u003c\/p\u003e \u003cp\u003eService: Lesson Plan #4 – Myths Versus Realities in the Workplace 234\u003c\/p\u003e \u003cp\u003eService: Lesson Plan #5 – The “Be a Great Employee” Model of Service 239\u003c\/p\u003e \u003cp\u003eService: Lesson Plan #6 – The “Service” Approach to One- on- Ones Between Managers and Direct Reports 240\u003c\/p\u003e \u003cp\u003eService: Lesson Plan #7 – The Service Approach to Meeting Attendance and Participation 243\u003c\/p\u003e \u003cp\u003eService: Lesson Plan #8 – Helping Your Boss Monitor Your Performance 245\u003c\/p\u003e \u003cp\u003eService: Lesson Plan #9 – Putting Yourself on a Performance Improvement Plan 248\u003c\/p\u003e \u003cp\u003eTeaching How to Play Your Position 249\u003c\/p\u003e \u003cp\u003ePlaying Your Position on the Team: Lesson Plan #1 – Introduction 253\u003c\/p\u003e \u003cp\u003ePlaying Your Position on the Team: Lesson Plan #2 – Defining the Dimensions of Playing Your Role on the Team\/Teamwork 255\u003c\/p\u003e \u003cp\u003ePlaying Your Position on the Team: Lesson Plan #3 – Your Role in Relation to the Mission 257\u003c\/p\u003e \u003cp\u003ePlaying Your Position on the Team: Lesson Plan #4 – Coordinating, Cooperating, and Collaborating with Others 258\u003c\/p\u003e \u003cp\u003ePlaying Your Position on the Team: Lesson Plan #5 – Supporting and Celebrating the Success of Others 260\u003c\/p\u003e \u003cp\u003ePlaying Your Position on the Team: Lesson Plan #6 – Identifying Your “Go To” People and Building Relationships with Them 261\u003c\/p\u003e \u003cp\u003ePlaying Your Position on the Team: Lesson Plan #7 – Becoming a “Go To” Person for Others 262\u003c\/p\u003e \u003cp\u003ePlaying Your Position on the Team: Lesson Plan #8 – How to Use Influence to Get Things Done 263\u003c\/p\u003e \u003cp\u003ePlaying Your Position on the Team: Lesson Plan #9 – Consider the Lessons About Teamwork from This US Air Force Special Operations Team 264\u003c\/p\u003e \u003cp\u003eLesson Plan List: 92 Different Lesson Plans 267\u003c\/p\u003e \u003cp\u003eAcknowledgments 273\u003c\/p\u003e \u003cp\u003eAbout the Author 277\u003c\/p\u003e \u003cp\u003eIndex 279\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52173826097432,"sku":"9781119912064","price":15.58,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781119912064.jpg?v=1781173707","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/bridging-the-soft-skills-gap-how-to-teach-the-missing-basics-to-the-new-hybrid-workforce-hardback-9781119912064","provider":"Freshly Printed Books","version":"1.0","type":"link"}