{"product_id":"blackwells-five-minute-veterinary-practice-management-consult-hardback-9781394281404","title":"Blackwell's Five-Minute Veterinary Practice Management Consult (Hardback) 9781394281404","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eBlackwell's Five-Minute Veterinary Practice Management Consult\u003c\/font\u003e\u003cbr\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003c\/p\u003e\n\u003cp\u003e\u003cfont size=\"4\"\u003eLowell Ackerman (Edited by)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9781394281404, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 21 May 2026\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e1216 pages\u003cbr\u003e28.2 x 22.4 x 4.8 cm, 2.699 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003e\u003cp\u003e\u003cb\u003eThoroughly updated new edition of a comprehensive yet practical reference to all aspects of veterinary business and practice management\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003eTaking a concise, bulleted approach to the subject, \u003ci\u003eBlackwell’s Five-Minute Veterinary Practice Management Consult\u003c\/i\u003e offers a thorough and practical reference to all things related to practice management. The book is divided into seventeen sections presenting important information about the veterinary marketplace, administrative management, human resources, client relationship management, communication, marketing, finance, cash management, operations, inventory, technology, facility management, safety, legal issues, practice ownership, and professional development, as well as a rich collection of appendices. \u003c\/p\u003e\n\u003cp\u003eThis fully revised and updated Fourth Edition covers many exciting new topics including relationship-centered veterinary medicine, staff shortages and recruitment, access to care, incremental care, artificial intelligence, connected care, pharmacy management, team dynamics, promoting staff resilience, remote monitoring, cybersecurity, diversity, equity and inclusion (DEI), sustainability, cloud computing, constructive conflict, and crisis protocols. More information on how veterinary technicians\/nurses contribute to practice productivity has been woven throughout the book. \u003c\/p\u003e\n\u003cp\u003eOther topics explored in \u003ci\u003eBlackwell’s Five-Minute Veterinary Practice Management Consult\u003c\/i\u003e include: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStakeholders and strategic partners, mergers and acquisitions, corporate veterinary practices, not-for-profit veterinary hospitals, and house call and mobile practices \u003c\/li\u003e\n\u003cli\u003eChange management, compromise and leadership fatigue, negotiation, budgeting, hospital manuals, staff productivity, growth mindset, and exit planning\u003c\/li\u003e\n\u003cli\u003eClient service strategies, personalized pet profiles, scheduling, reminder systems, rewards programs, discounting, and personalized medicine\u003c\/li\u003e\n\u003cli\u003eBasic tools of marketing, differentiation, push versus pull marketing, branding, paid advertising, target marketing, digital marketing strategies, and client focus groups\u003c\/li\u003e\n\u003cli\u003eProfessional development, planning, and personal growth, work-life balance, time management, setting healthy boundaries, the art of saying no, and befriending stress\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eThis updated and expanded edition of \u003ci\u003eBlackwell’s Five-Minute Veterinary Practice Management Consult\u003c\/i\u003e is an essential resource for veterinarians, veterinary practice managers, veterinary technicians\/nurses, veterinary students, and anyone seeking fast access to authoritative information about veterinary practice health.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eEditor- in- Chief xix\u003c\/p\u003e \u003cp\u003eList of Contributors xx\u003c\/p\u003e \u003cp\u003ePreface xxv\u003c\/p\u003e \u003cp\u003eAbout the Companion Website xxvi\u003c\/p\u003e \u003cp\u003eSection 1 Marketplace 1\u003c\/p\u003e \u003cp\u003eSection 2 Administrative Management 81\u003c\/p\u003e \u003cp\u003eSection 3 Human Resources 169\u003c\/p\u003e \u003cp\u003eSection 4 Client Relationship Management 273\u003c\/p\u003e \u003cp\u003eSection 5 Communication 375\u003c\/p\u003e \u003cp\u003eSection 6 Marketing Management 451\u003c\/p\u003e \u003cp\u003eSection 7 Financial Management 515\u003c\/p\u003e \u003cp\u003eSection 8 Cash Management 579\u003c\/p\u003e \u003cp\u003eSection 9 Operations Management 637\u003c\/p\u003e \u003cp\u003eSection 10 Inventory, Pharmacy, and Retail Sales 697\u003c\/p\u003e \u003cp\u003eSection 11 Information Technology (IT) 745\u003c\/p\u003e \u003cp\u003eSection 12 Facility Management 815\u003c\/p\u003e \u003cp\u003eSection 13 Practice Safety 877\u003c\/p\u003e \u003cp\u003eSection 14 Legal Issues 925\u003c\/p\u003e \u003cp\u003eSection 15 Practice Ownership 979\u003c\/p\u003e \u003cp\u003eSection 16 Professional Development, Planning, and Personal Growth 1049\u003c\/p\u003e \u003cp\u003eSection 17 Appendices 1125\u003c\/p\u003e \u003cp\u003eAbbreviations 1140\u003c\/p\u003e \u003cp\u003eGlossary 1144\u003c\/p\u003e \u003cp\u003eIndex 1175\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Veterinary medicine [\u003ca title=\"See our other books on Veterinary medicine\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Veterinary%20medicine%20%5BMZ%5D%22\"\u003eMZ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52433282793752,"sku":"9781394281404","price":107.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9781394281404.jpg?v=1784853164","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/blackwells-five-minute-veterinary-practice-management-consult-hardback-9781394281404","provider":"Freshly Printed Books","version":"1.0","type":"link"}