{"product_id":"an-executives-guide-to-fundraising-operations-principles-tools-and-trends-hardback-9780470610015","title":"An Executive's Guide to Fundraising Operations; Principles, Tools, and Trends (Hardback) 9780470610015","description":"\u003cfont face=\"Georgia\"\u003e\r\n\u003cp\u003e\u003cfont size=\"6\"\u003eAn Executive's Guide to Fundraising Operations\u003c\/font\u003e\u003cbr\u003e\r\n\u003cfont size=\"5\"\u003ePrinciples, Tools, and Trends\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\u003cp\u003e\u003cfont size=\"4\"\u003eChristopher M. Cannon (Author)\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e9780470610015, Wiley\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eHardback, published 5 April 2011\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e256 pages, Exhibits: 35 B\u0026amp;W, 0 Color\u003cbr\u003e23.9 x 16 x 2.3 cm, 0.449 kg\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\r\n\r\n\r\n\u003cp align=\"justify\"\u003e\u003cstrong\u003e\u003cfont size=\"3\"\u003eA straightforward guide to the principles of effective fundraising operations  \u003cp\u003e\u003ci\u003eAn Executive Guide to Fundraising Operations\u003c\/i\u003e provides fundraisers with easy-to-understand approaches to evaluate and address fundraising operations needs and opportunities. This guide simplifies and focuses on the analysis of problems and needs, allowing a quick return to fundraising.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eProvides the essential framework to improve and innovate development operations\u003c\/li\u003e \u003cli\u003eIncludes dozens of practical tools, including sample policies for data, database, reporting, and business processes\u003c\/li\u003e \u003cli\u003eOffers sample workflow illustrations for gift processing and acknowledgment, report specification, and other processes\u003c\/li\u003e \u003cli\u003eFeatures sample reports for campaign management, performance management, and exception management\u003c\/li\u003e \u003cli\u003eDelivers effective calculators for operational rules of thumb\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eNo matter what the department is called, most fundraisers struggle with evaluating operational issues. This guide leads you through principles of effective fundraising operations, simplifies complicated topics, and offers solutions to some of the most vexing operations dilemmas.\u003c\/p\u003e\u003c\/font\u003e\u003c\/strong\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003e\u003cp\u003eForeword xiii\u003c\/p\u003e \u003cp\u003ePreface xvii\u003c\/p\u003e \u003cp\u003eAcknowledgments xix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Introduction 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSupporting Fundraising 2\u003c\/p\u003e \u003cp\u003eWhat Is Fundraising Operations and Where Should It Fit in the Organization? 2\u003c\/p\u003e \u003cp\u003eFundraising Operations: What’s in a Name? 3\u003c\/p\u003e \u003cp\u003eWhat Does ‘‘Fundraising Operations’’ Include? 5\u003c\/p\u003e \u003cp\u003eOrganizational and Environmental Factors Shape Operations 8\u003c\/p\u003e \u003cp\u003eUsing This Guide to Improve Decisions 13\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Principles of Fundraising Operations 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eData, Technology, Reporting, Process, and People 16\u003c\/p\u003e \u003cp\u003eData 18\u003c\/p\u003e \u003cp\u003eTechnology 31\u003c\/p\u003e \u003cp\u003eReporting 34\u003c\/p\u003e \u003cp\u003eProcesses as Key Responsibilities 39\u003c\/p\u003e \u003cp\u003ePeople 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Responsibilities of Your Fundraising Operations Team 51\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTechnology Management 51\u003c\/p\u003e \u003cp\u003ePrimary Roles in Transitions: Arbiter and Advocate 52\u003c\/p\u003e \u003cp\u003eData Maintenance 68\u003c\/p\u003e \u003cp\u003eGift Processing 70\u003c\/p\u003e \u003cp\u003eReporting 75\u003c\/p\u003e \u003cp\u003eProspect Development 79\u003c\/p\u003e \u003cp\u003eStewardship 88\u003c\/p\u003e \u003cp\u003eCompliance 92\u003c\/p\u003e \u003cp\u003eIT, HR, Finance, and More 98\u003c\/p\u003e \u003cp\u003eA Special Note about Finance 100\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Program Support 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMajor Giving 104\u003c\/p\u003e \u003cp\u003eAnnual and Unrestricted Giving 104\u003c\/p\u003e \u003cp\u003eConstituent Engagement Programs 107\u003c\/p\u003e \u003cp\u003eEvents 107\u003c\/p\u003e \u003cp\u003eSpecial Initiatives or Constituencies 110\u003c\/p\u003e \u003cp\u003eHealthcare Fundraising and Grateful Patient and Family Programs as Special Cases 111\u003c\/p\u003e \u003cp\u003eMoving from Fundamentals to Innovations 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Trends, Fads, and Staying Ahead of the Curve 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhich Curve? 116\u003c\/p\u003e \u003cp\u003eApplying Principles to Trends 120\u003c\/p\u003e \u003cp\u003eVolume, Accessibility, and Ubiquity of Data 122\u003c\/p\u003e \u003cp\u003eConsumer Data, Analytics, and Ethics 124\u003c\/p\u003e \u003cp\u003eVirtualization, Web Applications, and Mobility 127\u003c\/p\u003e \u003cp\u003eSocial Media Mania 132\u003c\/p\u003e \u003cp\u003eEvolving Applications for Evolving Technologies 136\u003c\/p\u003e \u003cp\u003eAdvances in Reporting and Analytics 143\u003c\/p\u003e \u003cp\u003eNew Staff and Performance Considerations 148\u003c\/p\u003e \u003cp\u003eFast-Moving Trends 158\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Decision Advice from the Field 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIdeas from Practitioners 162\u003c\/p\u003e \u003cp\u003eDevelopment Executive at a Leading Australian University 162\u003c\/p\u003e \u003cp\u003eChildren’s Healthcare Foundation President 163\u003c\/p\u003e \u003cp\u003eFundraising Operations Consultant 164\u003c\/p\u003e \u003cp\u003eLiberal Arts College Vice President 166\u003c\/p\u003e \u003cp\u003eAdvancement Leadership at a Division I\u003c\/p\u003e \u003cp\u003eUniversity 167\u003c\/p\u003e \u003cp\u003eUniversity System Operations Assistant Vice President 169\u003c\/p\u003e \u003cp\u003eHealthcare Executive Director of Development 170\u003c\/p\u003e \u003cp\u003eExecutive Director at a Top 10 University 171\u003c\/p\u003e \u003cp\u003eDevelopment Director at a Leading Medical Center 172\u003c\/p\u003e \u003cp\u003eMaking Your Executive Decisions 172\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Tools for Fundraising Operations 175\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFundraisingoperations.com 175\u003c\/p\u003e \u003cp\u003eData 176\u003c\/p\u003e \u003cp\u003eWhat Are the 10 Signs of Bad Data? 176\u003c\/p\u003e \u003cp\u003eHow Do You Know Your Data Are Accurate? 178\u003c\/p\u003e \u003cp\u003eTechnology 178\u003c\/p\u003e \u003cp\u003eWhat Are the Five Myths of the Conversion Process? 178\u003c\/p\u003e \u003cp\u003eWhat Does a Data Exception Log Look Like? 180\u003c\/p\u003e \u003cp\u003eHow Effective Is the Implementation of Your Database? 181\u003c\/p\u003e \u003cp\u003eWhat Does a Sample Scorecard Look Like? 182\u003c\/p\u003e \u003cp\u003eReporting 182\u003c\/p\u003e \u003cp\u003eWhat Are the Seven Qualities of a Great Reporting Environment? 182\u003c\/p\u003e \u003cp\u003eWhat Are Five of the Most Important Types of Reports for Campaign and Prospect Management? 184\u003c\/p\u003e \u003cp\u003eWhat Does an Effective Data Dictionary Look Like? 189\u003c\/p\u003e \u003cp\u003eProcesses 189\u003c\/p\u003e \u003cp\u003eHow Can You Calculate and Establish Impact Measures for Your Operations Team? 189\u003c\/p\u003e \u003cp\u003eHow Can You Gauge Good Training Outcomes? 190\u003c\/p\u003e \u003cp\u003eHow Can You Evaluate Your Gift Processing? 190\u003c\/p\u003e \u003cp\u003eWhat Does the ‘‘Front-of-the-Line’’ Approach Look Like for Gift Processing? 193\u003c\/p\u003e \u003cp\u003eHow Should Gift Processing Assess Donor’s Checks? 194\u003c\/p\u003e \u003cp\u003eWhat Does a Good Staff Survey on Operations Look Like? 194\u003c\/p\u003e \u003cp\u003eHow Can You Start a Great Prospect Management System? 196\u003c\/p\u003e \u003cp\u003eStaff 199\u003c\/p\u003e \u003cp\u003eWhat Are the 10 Characteristics of Great Operations Team Members? 199\u003c\/p\u003e \u003cp\u003eWhat Are the Five Signs Team Members Are Looking for New Positions? 200\u003c\/p\u003e \u003cp\u003eHow Can You Assess Staff Performance of the Operations and Other Teams? 201\u003c\/p\u003e \u003cp\u003eEpilogue 205\u003c\/p\u003e \u003cp\u003eAppendix A: Sample Data Dictionary 211\u003c\/p\u003e \u003cp\u003eAppendix B: APRA Statement of Ethics 220\u003c\/p\u003e \u003cp\u003eGlossary 221\u003c\/p\u003e \u003cp\u003eBibliography 225\u003c\/p\u003e \u003cp\u003eAbout the Author 227\u003c\/p\u003e \u003cp\u003eAFP Code of Ethical Principles and Standards 229\u003c\/p\u003e \u003cp\u003eA Donor Bill of Rights 230\u003c\/p\u003e \u003cp\u003eIndex 231\u003c\/p\u003e\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\u003cp\u003e\u003cfont size=\"3\"\u003eSubject Areas: Business \u0026amp; management [\u003ca title=\"See our other books on Business \u0026amp; management\" href=\"https:\/\/freshlyprintedbooks.co.uk\/search?q=%22Business%20\u0026amp;%20management%20%5BKJ%5D%22\"\u003eKJ\u003c\/a\u003e]\u003c\/font\u003e\u003c\/p\u003e\r\n\r\n\r\n\u003c\/font\u003e","brand":"Wiley","offers":[{"title":"Brand New","offer_id":52276369326360,"sku":"9780470610015","price":38.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/2037\/5320\/files\/9780470610015_240942.jpg?v=1781368097","url":"https:\/\/freshlyprintedbooks.co.uk\/products\/an-executives-guide-to-fundraising-operations-principles-tools-and-trends-hardback-9780470610015","provider":"Freshly Printed Books","version":"1.0","type":"link"}